Printing from Mobile Devices

Description: This guide uses the Applie iPhone for demonstration purposes. The PrinterOn App is available for Android devices as well. The app is free for use. Download the PrinterOn App from either the Android or iOS app store.

Service Set Up
  1. Download then Open the PrinterOn app
  2. Go to Settings.
    Personal Printing Mobile - Settings
  3. Choose Services to proceed with configuration. You will have to click the + icon at the bottom to add the new Service.
    Personal Printing Mobile - Servings
  4. Enter for the server name. Enter CCRI for the Description. Slide the default service to make this the default. It will turn green when you do this. Next, press the Test Service button.
    Personal Printing Mobile - Configure Service
  5. You should see the Success dialog box come up. Click OK on the dialog box. If not, check spelling and try again by pressing Test Service.
  6. Click the checkmark on the top right and hit the arrow at the top left to go back.
User Account Set Up
  1. Go to User Accounts. There will be an empty user account screen. Click the + to add an account.
    Personal Printing Mobile - User Accounts
  2. Enter your CCRI account username and password. Enter CCRI for the description. Slide the CCRI lever so that it is the default user for the CCRI service that was configured previously. It will turn green when you do this.
    Personal Printing Mobile - Configure User Accounts
  3. Click the checkmark on the top right. Click the arrow on the top left to go back to the service menu.
  4. Click the X to get out of settings.
Printer Set Up
  1. At the bottom of the PrinterOn Main Menu, there should be a no printer selected box at the bottom of the screen. Click on this button.
    Personal Printing Mobile - No Printer Selected
  2. You will now be at a blank screen. At the bottom, there is a search icon. Click on this button.
    Personal Printing Mobile - Search
  3. If you see an LDAP error pop up, you have entered a bad username and or password. Go back to the user accounts and reenter this information.
  4. In the search box, enter Warwick. The search should return the 1 printer for CCRI. This is not actually a specific printer, but a print service that is hosted by the Equitrac Printing System. Choose this printer.
    Personal Printing Mobile - Search for Warwick
  5. If the search does not find the printer, select the ‘Location’ button. Your device may ask for permission to open the map, if so, select “Allow”.
    Personal Printing Mobile - Search for Location
  6. The map will display the CCRI printer location. Hit the red printer icon.
    Personal Printing Mobile - CCRI Printer Location
  7. The Community College of Rhode Island label will display over the icon, select the blue information icon i to display and load the printer.
    Personal Printing Mobile - CCRI Printer Display
  8. Click the arrow on the top-left twice to return to the main menu.The app is now set up and is ready for printing.
    Personal Printing Mobile - CCRI Printer Information
Printing from the App

Most documents to be printed from a mobile device are stored on a cloud storage service such as Microsoft One Drive, Dropbox, and Google Drive. This example will print a document stored on One Drive.

  1. From the PrinterOn main menu, choose documents, and then choose the source.
    Personal Printing Mobile - Select OneDrive
  2. This will link you to that service so you may be required to login to that system at this point. You will be presented with files and folders stored on your cloud storage service. Your Experience at this point will vary. Choose the document that you wish to print.
    Personal Printing Mobile - OneDrive File
  3. Next, you are taken back to the PrinterOn App. The preview of the document may or may not be available. Press the Green Print Button.
    Personal Printing Mobile - Select Print Button
  4. The document is sent to print and you get a notification the ‘Job Started’. When complete, you will get notification of ‘Job Success’.

The Equitrac Service at CCRI will keep your documents for 72 hours and will then be discarded if not released within that timeframe. To physically print the document, visit the Library or Academic Computer Lab, at any campus. Login to a printer using your Banner ID code and release the print job. Academic Computer Lab and Library assistants can help you with this step, if needed..

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112


Article ID: 83000
Fri 7/12/19 2:47 PM
Fri 8/16/19 10:06 PM