How to Reset your CCRI password

Description: We recommend you change your password frequently to keep your account safe from intruders.

To securely set or reset your CCRI password:

  • Go to and scroll to the bottom of the page or visit  CCRI Password Reset Page
  • Click on Reset Forgotten Password
  • Type your username and click Next. If you do not know your Username, go to the Username Lookup Page
  • Select how you wish to receive your code, Text message or E-mail
  • Fill in the missing digits or characters and click Send Reset Code
  • Retrieve and enter the code and click Next
  • Type your new password, and verify it by retyping your new password
  • Click Reset Password, after the change is successful
  • Click on Go to Secure Login and log in with your username and new password

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112


Article ID: 83139
Tue 7/16/19 11:29 AM
Wed 9/18/19 12:05 PM