[Internal] Adobe Instructions for Self Service

This guide outlines the steps for CCRI faculty and staff to install Adobe Creative Cloud Desktop via self-service on their CCRI-issued devices.

Description: This guide outlines the steps for CCRI faculty and staff to install Adobe Creative Cloud Desktop via self-service on their CCRI-issued devices.

Adobe Creative Cloud Mac Self-Service Installation Steps:

1. Open Self Service:

   • Open Self Service on your device and click on "Adobe Creative Cloud Desktop – Faculty and Staff."

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2. Install Adobe Creative Cloud:

   • Click "Install" to begin the installation process.

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3. Sign In with CCRI Email:

   • After installation, a new Adobe Creative Cloud shortcut will appear on the desktop. Open it and sign in with your CCRI email address.

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4. Select Account Type:

   • Select "Company or School Account." If the only choice is "Personal Account," please contact IT support for account creation.

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5. Complete Sign In Process:

   • Enter your CCRI credentials on the SSO screen and authenticate via Duo if applicable.

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6. Finalize Installation:

   • Once the installation is complete and you see the message that the app is ready to use, exit out of Self Service.

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Installing Apps from Creative Cloud:

1. Authenticate with Creative Cloud:

   • Open Creative Cloud and authenticate with your CCRI credentials and Duo if applicable. 

2. Install Creative Cloud Apps:

   • You should now have various Creative Cloud programs available for download as shown below: 

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Additional Information:

• For further assistance, please contact the CCRI IT Help Desk at (401) 825-1112 or helpdesk@ccri.edu.