How to assign a workflow

Summary

This article will show you how to assign a workflow to a ticket.

Body

1.) To assign a workflow, you will open the ticket that you need to assign the workflow too, and click on the "Actions" button. At the bottom of the drop down menu, select "Assign Workflow". 

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2.) After selecting "Assign Workflow", a new page will open allowing you to select your desired workflow within the provided drop down menu. 

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3.) After selecting the desired workflow, you will simply save the ticket and the new workflow will be assigned to the ticket. 

 

Details

Details

Article ID: 166258
Created
Tue 3/11/25 11:26 AM
Modified
Fri 3/21/25 11:16 AM