Telephony, Communication and Collaboration

Phones, voicemail and audioconferencing and videoconferencing, includes desk and cell phones...

Articles (17)

Cancel Call Forwarding

Cancel call forwarding

Forwarding your office phone number

Forwarding CCRI office phone number to another CCRI phone number

How to join a Webex Meeting

This brief video demonstrates how to join a Webex Meeting.

How to retrieve a Parked Call on telephone models 6408, 7406 and 8410.

How to retrieve a Parked Call on telephone models6408, 7406 and 8410.

How to transfer a call to another extension using telephone model 4610.

How to transfer a call to another extension using telephone model 4610.

How to use the Call Park feature on telephone models 6408, 7406, and 8410.

How to use the Call Park feature on telephone models 6408, 7406, and 8410.

Retrieving voice mail messages from an extension other than your own.

How to retrieve your voice mail messages from an extension other than your own.

Retrieving voicemail

Retrieving voicemail both on-campus and off-campus

Set-up your mailbox from off campus

Setup your maiolbox from a phone other than your office phone

Set-up your mailbox from your office phone

Steps to setup your mailbox from your office phone

Simple Troubleshooting Guide for Webcams

Simple but common troubleshooting tips/guides.

Webex: Answering Calls

This is how you answer calls while working in the Webex app.

Webex: Calling Settings

This is how to check and change your calling settings in the Webex app.

Webex: Making Calls

This is how you make calls while working in the Webex app.

Webex: Resetting Your Voicemail PIN

This how you reset your Webex Voicemail PIN to access your voicemail messages and this is used to sign into the Webex desk phones.

Webex: View Call History

This is how you view your call history in the Webex app.