Popular Services

Use this service type when you can't find what you need


Request new hardware, such as desktop computer, laptops, additional monitor, etc.


Request access to Banner Student (Student Affairs)


How to request access to a Departmental or Business Unit Shared Drive


Request access to Banner Finance/Purchasing


Request for general shared email account access.


Requesting a user be removed from a course.


Request Technical Support or equipment for a CCRI Event


Request to have a CCRI phone extension added, changed, or removed.


Request Access to Banner Financial Aid


This service is to request assistance with DUO, our two-factor authentication tool.

For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html


To request access to Banner Document Management System (BDMS).


Get support for Office 365 products.


Request an increase to the amount of daily emails that can be sent out. (Currently 500 emails daily).


Request assistance with a printer or printing problems.


Having a problem with Outlook? Submit a ticket using this service request.


Request to have your office technology moved.


A service request separate from the enrollment process. This request is specifically if you have issues, questions, or general inquiries regarding DUO.