Popular Services
Use this service type when you can't find what you need
How to request access to a Departmental or Business Unit Shared Drive
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Request access to Banner Student (Student Affairs)
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
Request Technical Support or equipment for a CCRI Event
Problem with CCRI supported software, such as Office 365, Outlook, etc.
Request for general shared email account access.
To request access to Banner Document Management System (BDMS).
Request a course shell for an organization or club.
Request assistance with a printer or printing problems.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
Problems with a computer, monitor, keyboard, mouse, etc.
Request a new Argos report or edit an existing one.
Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.
Request Access to Banner Financial Aid
Requesting a user be removed from a course.
Request help with Respondus Lockdown Browser, Monitor or Test Generator.
Request a Change with an Enterprise System
Assistance mapping to a share drive
This service includes assistance with reporting a problem with the CCRI website, such as a broken link. It DOES NOT include issues with Blackboard - Please use the Remote Teaching and Instructional Services for issues with Blackboard.