Popular Services
Use this service type when you can't find what you need
Request for general shared email account access.
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Service request for CCRI Employees that need access to an Adobe license for Acrobat Pro, Adobe Express, or Adobe Creative Cloud.
Request Technical Support or equipment for a CCRI Event
Problems connecting to the WiFi network while on any of the CCRI campues.
Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.
Problems with a computer, monitor, keyboard, mouse, etc.
Request to have a CCRI phone extension added, changed, or removed.
How to request access to a Departmental or Business Unit Shared Drive
Please submit this form if you do not see Windows 11 upgrade in Software Center
Requesting a user be removed from a course.
Request help with Respondus Lockdown Browser, Monitor or Test Generator.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
A service request separate from the enrollment process. This request is specifically if you have issues, questions, or general inquiries regarding DUO.
Request access to Banner Student (Student Affairs)
Problem with CCRI supported software, such as Office 365, Outlook, etc.