Popular Services

Use this service type when you can't find what you need


Request to have a CCRI phone extension added, changed, or removed.


Request new hardware, such as desktop computer, laptops, additional monitor, etc.


Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.


Request assistance with a printer or printing problems.


Request Technical Support or equipment for a CCRI Event


Requesting a user be removed from a course.


How to request access to a Departmental or Business Unit Shared Drive


Problems connecting to the WiFi network while on any of the CCRI campues.


This service is to request assistance with DUO, our two-factor authentication tool.

For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html


Service request for CCRI Employees that need access to an Adobe license for Acrobat Pro, Adobe Express, or Adobe Creative Cloud.


Problem with CCRI supported software, such as Office 365, Outlook, etc.


Request printer toner, staples, etc.


Request access to Banner Student (Student Affairs)


Request access to Banner Finance/Purchasing


Use this service to give notice of a resignation or departure from your position at CCRI.


Issue with classroom technology support, such as computers, projectors, DVDs, touch screens, document cameras.


Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.


Service request to change your CCRI issued username and email address


Problems with a computer, monitor, keyboard, mouse, etc.


Request to have your office technology moved.


Request for general shared email account access.