CCRI IT Help Desk

StudentWelcome! Whether you have a simple or complex IT question or you just want to look up a quick answer, we can assist. We offer help that ranges from basic information to personal expert support.

Use Submit IT Request to pick the category you need assistance with, fill out a short form and get quick results!

Use Knowledge Base to read how-to guides, training resources, troubleshooting information, common questions, information about ongoing problems and more!

Password Reset

How to reset your CCRI password

If you don't remember your CCRI Username, you can look it up here:
  To reset your CCRI password, please use our password management tool located here:
  If you are not able to use our password management tool, please submit a password reset form located here:
Email the completed form, along with a picture of a valid photo ID to

If you need further assistance, please call the help desk at (401) 825-1112.