Service Catalog

Categories (11)

Instructional technology tools and consulting services, includes Blackboard, Medial, Respondus Lockdown Browser and Monitor.

CCRI username and password management; access requests, includes access to Office 365 Email, MyCCRI, Blackboard, Banner, Department share drive, etc.

Classroom technology support and professional AV/media services to support events

Support for CCRI-owned hardware, software and other devices, includes desktops, laptops, printers, MFDs, iPads, software requests, e-quotes.

Banner, MyCCRI, Workflow, Argos, BDMS, DegreeWorks, SignalVine, etc.

Requests and issues connecting a computer or device to the CCRI network, includes wired and wireless as well as remote access.

Office 365 support for email and other apps, includes Outlook, OneDrive, OneNote, Teams

IT security, including the ability to report incidents and information to protect yourself online

Phones, voicemail and audioconferencing and videoconferencing, includes desk and cell phones, voicemail, and WebEx

Request new websites, website access, or assistance with OmniUpdate.

Use this service type when you can't find what you need