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Categories (12)
Remote Teaching and Instructional Technology Services
Instructional technology tools and consulting services, includes Blackboard, Medial, Respondus Lockdown Browser and Monitor.
Account Management & User Access
CCRI username and password management; access requests, includes access to Office 365 Email, MyCCRI, Blackboard, Banner, Department share drive, etc.
Classroom & AV/Media Services
Classroom technology support and professional AV/media services to support events
Computers, Software & Printing
Support for CCRI-owned hardware, software and other devices, includes desktops, laptops, printers, MFDs, iPads, software requests, e-quotes.
College-Wide Applications (MIS)
Banner, MyCCRI, Workflow, Argos, BDMS, DegreeWorks, SignalVine, etc.
Networking and Wireless Services
Requests and issues connecting a computer or device to the CCRI network, includes wired and wireless as well as remote access.
Office 365, Email & Calendaring
Office 365 support for email and other apps, includes Outlook, OneDrive, OneNote, Teams
Security & Safe Computing
IT security, including the ability to report incidents and information to protect yourself online
Telephones & Voicemail
Phones, voicemail and audioconferencing and videoconferencing, includes desk and cell phones, voicemail, and WebEx
Web Services
Request new websites, website access, or assistance with OmniUpdate.
Can't Find What You Need?
Use this service type when you can't find what you need
IT Project Intake
Please use this form to begin the IT project request process.
Additional Resources
Popular Services
Can't Find What You Need?
Request Banner Student Access (Student Affairs)
Request Argos Access
Request Access to Workflow
Shared Email Account Request
My Recently Visited Services
Request Assistance with Voicemail
Can't Access a CCRI Computer System (Banner etc.)
Can't Find What You Need?
Can't access the Internet while on campus
Report a Problem with the Website
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