Services A-Z (107)

A

Add a shipping address to Amazon Business Prime

Add a Ship-To Code in Banner/SSB9

Add, change or remove phone extension

B

Banner Document Management Service (BDMS)

Blackboard & Instructional Technology Support

Bus Pass Inquiry

C

Can't Access a CCRI Computer System (Banner etc.)

Can't access the Internet while on campus

Can't Find What You Need?

Course Merge Request

Course Restore Request

Course Shell Request

D

Denied Merchant / Declined Transaction Review

E

Email to New Ticket Creation

Employee Resignation Notice - Full Time Positions

G

Grant a user to some else's P-Card to Amazon Business Prime

Guest and Event Wireless Access

I

I Need to Install Software on a Borrowed Laptop

Instructional Design Consultation

IT Help Desk Classroom Presentation

M

Make a Change to an Order

N

Need Payroll help?

Need P-Card Help?

Need Purchasing Help?

Need Travel Help?

Needs Assessment (RFP/RFQ)

O

Office 365 Support

OneDrive Support

Online Learning Questions

P

P-Card Application

Phone Survey

Problem Connecting to Wireless/WiFi

Problem with Computer Hardware

Problem with Computer Software

Problem with Outlook

R

Report a Cybersecurity Incident

Report a technical issue with Workday (State of RI ERP)

Report an Issue with a Desk Phone

Report an issue with classroom technology

Report an Issue with Team Dynamix

Request a Change in Direct Deposit

Request a Change or Upgrade with an Enterprise System

Request a College-issued Cell Phone

Request a New or Edit an Existing Argos Report

Request a Shared Calendar

Request a TDX Customization

Request Access to Amazon Business Prime

Request Access to Contract Management Software

Request Access to Workflow

Request Adobe License - CCRI Employees Only

Request an Accessibility (ADA) Accommodation

Request Argos Access

Request assistance mapping a department share drive

Request Assistance with Voicemail

Request Audio/Visual Equipment (loans)

Request Banner Finance Access

Request Banner Financial Aid Access

Request Banner Human Resources Access (HR, Payroll, Business Office ONLY)

Request Banner Payroll Access

Request Banner Student (SGADISA) access

Request Banner Student Access (Student Affairs)

Request Banner Student Access (Workforce Development)

Request Classroom Technology Training / Assistance

Request Daily Email Limit Increase

Request Element 451 Access

Request Elevated Access to DocuSign

Request E-Quotes

Request Event Support

Request New Hardware

Request Office Technology Move

Request Printer/MFD Supplies

Request Printing/MFD Support

Request Shared Dept. Drive Access

Request Software Contract or Renewal

Request Software Installation

Request Time Sheet Approval Access

Request Username and Email Address Change

Request VPN Access

Responsible IT Usage Policy

S

Shared Email Account Request

Spam and Phishing Email

Submit a Vendor W9

Submit Contract for Review

Submit IT Project Request

Survey

T

Terminate a Contract

Tutoring & Writing Center Appointment Guide

U

Use P-Card for Transaction over $500

User Removal Request

W

WiFi Access

Windows 11 Eligibility Check

Work Order Request