Services A-Z (85)

A

Add, change or remove phone extension

B

Banner Document Management Service (BDMS)

Blackboard Assistance

C

Can't access the Internet while on campus

Can't Find What You Need?

Collaborate Assistance

Contract Intake

Course Merge Request

Course Restore Request

E

Email to New Ticket Creation

Employee Resignation Notice - Full Time Positions

Engagement Tools Assistance

G

Guest and Event Wireless Access

I

I Need to Install Software on a Borrowed Laptop

Instructional Design Consultation

Instructional Technology Consultation

M

MAC OS Upgrade

Medial Assistance

O

Office 365 Support

OneDrive Support

Online Learning Questions

Organization & Club Course Shell Request

P

Phone Survey

Problem Connecting to Wireless/WiFi

Problem with Computer Hardware

Problem with Computer Software

Problem with Outlook

R

Report a Cybersecurity Incident

Report an Issue with a Desk Phone

Report an issue with classroom technology

Request a Change with an Enterprise System

Request a College-issued Cell Phone

Request a New LMS LTI Integration

Request a New or Edit an Existing Argos Report

Request a Shared Calendar

Request Access to Workflow

Request Adobe License - CCRI Employees Only

Request an Upgrade with an Enterprise System

Request Argos Access

Request assistance mapping a department share drive

Request Assistance with Voicemail

Request Audio/Visual Equipment (loans)

Request Banner Finance Access

Request Banner Financial Aid Access

Request Banner Human Resources Access (HR, Payroll, Business Office ONLY)

Request Banner Payroll Access

Request Banner Student (SGADISA) access

Request Banner Student Access (Student Affairs)

Request Banner Student Access (Workforce Development)

Request Daily Email Limit Increase

Request DUO Help

Request Element 451 Access

Request Elevated Access to DocuSign

Request E-Quotes

Request Event Support

Request New Hardware

Request Office Technology Move

Request Printer/MFD Supplies

Request Printing/MFD Support

Request Shared Dept. Drive Access

Request Software Contract or Renewal

Request Software Installation

Request Time Sheet Approval Access

Request VPN Access

Respondus Assistance

Responsible IT Usage Policy

S

Shared Email Account Request

Spam and Phishing Email

Submit IT Project Request

Survey

U

User Removal Request

V

VoiceThread Assistance

W

WiFi Access

Windows 11 Eligibility Check