Services A-Z (82)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Add, change or remove phone extension

Telephones & Voicemail

B

Banner Document Management Service (BDMS)

College-Wide Applications (Enterprise Systems) / Banner Access Requests

Become a Content Manager

Web Services

Blackboard Assistance

Online Learning and Technology Services

C

Can't Access a CCRI Computer System (Banner etc.)

Networking and Wireless Services

Can't access the Internet while on campus

Networking and Wireless Services

Can't Find What You Need?

Can't Find What You Need?

Collaborate Assistance

Online Learning and Technology Services

Contract Intake

Administration and Finance

Course Merge Request

Online Learning and Technology Services

Course Restore Request

Online Learning and Technology Services

E

Email to New Ticket Creation

Email to new ticket

Emergency Readiness

Security & Safe Computing

Engagement Tools Assistance

Online Learning and Technology Services

Equipment Return

Computers, Software & Printing

G

General Account Management

Account Management & User Access

Guest Account and Password Request

Account Management & User Access

Guest and Event Wireless Access

Networking and Wireless Services

I

I Need to Install Software on a Borrowed Laptop

Computers, Software & Printing

Instructional Design Consultation

Online Learning and Technology Services

Instructional Technology Consultation

Online Learning and Technology Services

M

MAC OS Upgrade

Security & Safe Computing

Medial Assistance

Online Learning and Technology Services

O

Office 365 Support

Office 365, Email & Calendaring

OneDrive Support

Office 365, Email & Calendaring

Online Learning Questions

Online Learning and Technology Services

Organization & Club Course Shell Request

Online Learning and Technology Services

P

Phone Survey

IT Policies, Procedures & Guidelines

Problem Connecting to Wireless/WiFi

Networking and Wireless Services

Problem with Computer Hardware

Computers, Software & Printing

Problem with Computer Software

Computers, Software & Printing

Problem with Outlook

Office 365, Email & Calendaring

R

Report a Cybersecurity Incident

Security & Safe Computing

Report a Problem with the Website

Web Services

Report an Issue with a Desk Phone

Telephones & Voicemail

Report an issue with classroom technology

Classroom & AV/Media Services

Report an issue with non-classroom audio/visual (video wall, digital signage, PA system)

Classroom & AV/Media Services

Request a Change with an Enterprise System

College-Wide Applications (Enterprise Systems)

Request a College-issued Cell Phone

Telephones & Voicemail

Request a faculty or staff webpage

Web Services

Request a New or Edit an Existing Argos Report

College-Wide Applications (Enterprise Systems)

Request a Shared Calendar

Office 365, Email & Calendaring

Request Access to a Shared Drive

Account Management & User Access

Request Access to Workflow

College-Wide Applications (Enterprise Systems)

Request an Accessibility (ADA) Accommodation

Computers, Software & Printing

Request an Upgrade with an Enterprise System

College-Wide Applications (Enterprise Systems)

Request Argos Access

Account Management & User Access

Request assistance mapping a department share drive

Computers, Software & Printing

Request Assistance with Voicemail

Telephones & Voicemail

Request Audio/Visual Equipment (loans)

Classroom & AV/Media Services

Request Banner Finance Access

College-Wide Applications (Enterprise Systems) / Banner Access Requests

Request Banner Financial Aid Access

College-Wide Applications (Enterprise Systems) / Banner Access Requests

Request Banner Human Resources Access (HR, Payroll, Business Office ONLY)

College-Wide Applications (Enterprise Systems) / Banner Access Requests

Request Banner Payroll Access

College-Wide Applications (Enterprise Systems) / Banner Access Requests

Request Banner Student (SGADISA) access

College-Wide Applications (Enterprise Systems) / Banner Access Requests

Request Banner Student Access (Student Affairs)

College-Wide Applications (Enterprise Systems) / Banner Access Requests

Request Banner Student Access (Workforce Development)

College-Wide Applications (Enterprise Systems) / Banner Access Requests

Request Classroom Technology Training / Assistance

Classroom & AV/Media Services

Request Daily Email Limit Increase

Office 365, Email & Calendaring

Request DUO Help

Account Management & User Access

Request Elevated Access to DocuSign

College-Wide Applications (Enterprise Systems)

Request E-Quotes

Computers, Software & Printing

Request Event Support

Classroom & AV/Media Services

Request Multi-Factor Authentication (DUO) For CCRI Employees

Account Management & User Access

Request New Hardware

Computers, Software & Printing

Request Office Technology Move

Computers, Software & Printing

Request Printer/MFD Supplies

Computers, Software & Printing

Request Printing/MFD Support

Computers, Software & Printing

Request Software Installation

Computers, Software & Printing

Request Time Sheet Approval Access

Account Management & User Access

Request web support or training

Web Services

Respondus Assistance

Online Learning and Technology Services

Responsible IT Usage Policy

IT Policies, Procedures & Guidelines

S

Shared Email Account Request

Office 365, Email & Calendaring

Spam and Phishing Email

Security & Safe Computing

Starfish Request

College-Wide Applications (Enterprise Systems)

Submit a web project request

Web Services

Submit IT Project Request

IT Project Intake

Survey

IT Policies, Procedures & Guidelines

U

User Removal Request

Online Learning and Technology Services

V

VoiceThread Assistance

Online Learning and Technology Services

W

WiFi Access

Networking and Wireless Services