Services A-Z (91)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Add, change or remove phone extension

IT Services / Hardware, Software & Printing / Telephones & Voicemail

B

Banner Document Management Service (BDMS)

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Become a Content Manager

Web Services

Blackboard Assistance

Online Learning & Technology Services

C

Can't Access a CCRI Computer System (Banner etc.)

IT Services / Networking and Wireless Services

Can't access the Internet while on campus

IT Services / Networking and Wireless Services

Can't Find What You Need?

Can't Find What You Need?

Collaborate Assistance

Online Learning & Technology Services

Contract Intake

Administration and Finance

Course Merge Request

Online Learning & Technology Services

Course Restore Request

Online Learning & Technology Services

E

Email to New Ticket Creation

Email to new ticket

Employee Resignation Notice - Full Time Positions

Institutional Equity, Human Resources and Organizational Development

Engagement Tools Assistance

Online Learning & Technology Services

G

Guest and Event Wireless Access

IT Services / Networking and Wireless Services

I

I Need to Install Software on a Borrowed Laptop

IT Services / Hardware, Software & Printing / Software

Instructional Design Consultation

Online Learning & Technology Services

Instructional Technology Consultation

Online Learning & Technology Services

IT Help Desk Classroom Presentation

IT Services / IT Project Intake / IT Help Desk Projects

M

MAC OS Upgrade

IT Services / Hardware, Software & Printing / Software

Medial Assistance

Online Learning & Technology Services

N

Need Payroll help?

Administration and Finance

O

Office 365 Support

IT Services / Hardware, Software & Printing / Office 365, OneDrive, & Email

OneDrive Support

IT Services / Hardware, Software & Printing / Office 365, OneDrive, & Email

Online Learning Questions

Online Learning & Technology Services

Organization & Club Course Shell Request

Online Learning & Technology Services

P

Phone Survey

IT Policies, Procedures & Guidelines

Problem Connecting to Wireless/WiFi

IT Services / Networking and Wireless Services

Problem with Computer Hardware

IT Services / Hardware, Software & Printing / Computers & Hardware

Problem with Computer Software

IT Services / Hardware, Software & Printing / Software

Problem with Outlook

IT Services / Hardware, Software & Printing / Office 365, OneDrive, & Email

R

Report a Cybersecurity Incident

IT Services / Security & Safe Computing

Report a Problem with the Website

Web Services

Report an Issue with a Desk Phone

IT Services / Hardware, Software & Printing / Telephones & Voicemail

Report an issue with classroom technology

IT Services / Classroom & AV/Media Services

Report an issue with non-classroom audio/visual (video wall, digital signage, PA system)

IT Services / Classroom & AV/Media Services

Report an Issue with Team Dynamix

IT Services / College-Wide Applications (Enterprise Systems)

Report an issue with Workday (State of RI ERP)

IT Services / College-Wide Applications (Enterprise Systems)

Request a Change in Direct Deposit

Administration and Finance

Request a Change with an Enterprise System

IT Services / College-Wide Applications (Enterprise Systems)

Request a College-issued Cell Phone

IT Services / Hardware, Software & Printing / Telephones & Voicemail

Request a faculty or staff webpage

Web Services

Request a New LMS LTI Integration

Online Learning & Technology Services

Request a New or Edit an Existing Argos Report

IT Services / College-Wide Applications (Enterprise Systems)

Request a Shared Calendar

IT Services / Hardware, Software & Printing / Office 365, OneDrive, & Email

Request a TDX Customization

IT Services / IT Project Intake / TeamDynamix Application Customizations

Request Access to Workflow

IT Services / Account Access & Management / Enterprise Systems Access

Request Adobe License - CCRI Employees Only

IT Services / Hardware, Software & Printing / Software

Request an Accessibility (ADA) Accommodation

IT Services / Hardware, Software & Printing

Request an Upgrade with an Enterprise System

IT Services / College-Wide Applications (Enterprise Systems)

Request Argos Access

IT Services / Account Access & Management / Enterprise Systems Access

Request assistance mapping a department share drive

IT Services / Hardware, Software & Printing / Software

Request Assistance with Voicemail

IT Services / Hardware, Software & Printing / Telephones & Voicemail

Request Audio/Visual Equipment (loans)

IT Services / Classroom & AV/Media Services

Request Banner Finance Access

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Request Banner Financial Aid Access

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Request Banner Human Resources Access (HR, Payroll, Business Office ONLY)

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Request Banner Payroll Access

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Request Banner Student (SGADISA) access

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Request Banner Student Access (Student Affairs)

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Request Banner Student Access (Workforce Development)

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Request Classroom Technology Training / Assistance

IT Services / Classroom & AV/Media Services

Request Daily Email Limit Increase

IT Services / Hardware, Software & Printing / Office 365, OneDrive, & Email

Request DUO Help

IT Services / Account Access & Management

Request Element 451 Access

IT Services / Account Access & Management / Enterprise Systems Access

Request Elevated Access to DocuSign

IT Services / Account Access & Management / Enterprise Systems Access

Request E-Quotes

IT Services / Hardware, Software & Printing

Request Event Support

IT Services / Classroom & AV/Media Services

Request Multi-Factor Authentication (DUO) For CCRI Employees

IT Services / Account Access & Management

Request New Hardware

IT Services / Hardware, Software & Printing / Computers & Hardware

Request Office Technology Move

IT Services / Hardware, Software & Printing / Computers & Hardware

Request Printer/MFD Supplies

IT Services / Hardware, Software & Printing / Printing

Request Printing/MFD Support

IT Services / Hardware, Software & Printing / Printing

Request Shared Dept. Drive Access

IT Services / Account Access & Management / Enterprise Systems Access

Request Software Contract or Renewal

IT Services / Hardware, Software & Printing / Software

Request Software Installation

IT Services / Hardware, Software & Printing / Software

Request Time Sheet Approval Access

IT Services / College-Wide Applications (Enterprise Systems) / Banner Access

Request Username and Email Address Change

IT Services / Account Access & Management

Request VPN Access

IT Services / Networking and Wireless Services

Request web support or training

Web Services

Respondus Assistance

Online Learning & Technology Services

Responsible IT Usage Policy

IT Policies, Procedures & Guidelines

S

Shared Email Account Request

IT Services / Hardware, Software & Printing / Office 365, OneDrive, & Email

Spam and Phishing Email

IT Services / Security & Safe Computing

Submit a web project request

Web Services

Submit IT Project Request

IT Services / IT Project Intake

Survey

IT Policies, Procedures & Guidelines

U

User Removal Request

Online Learning & Technology Services

V

VoiceThread Assistance

Online Learning & Technology Services

W

WiFi Access

IT Services / Networking and Wireless Services

Windows 11 Eligibility Check

IT Services / Hardware, Software & Printing / Software