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Services or Offerings?
Add, change or remove phone extension
  1. Services
  2. Telephones & Voicemail
Request to have a CCRI phone extension added, changed, or removed.
Become a Content Manager
  1. Services
  2. Web Services
Become a content manager for your department or CCRI organization.
Can't Access a CCRI Computer System (Banner etc.)
  1. Services
  2. Networking and Wireless Services
Problems access a CCRI computer system, such as Banner, Argos, Workflow, etc.
Can't access the Internet while on campus
  1. Services
  2. Networking and Wireless Services
Problems connecting to the Internet while on any of the CCRI campuses.
Can't Find What You Need?
  1. Services
  2. Can't Find What You Need?
Use this service type when you can't find what you need
Email to New Ticket Creation
  1. Services
  2. Email to new ticket
Emergency Readiness
  1. Services
  2. Security & Safe Computing
Update personal information in MyCCRI to get emergency notifications via text and/or email.
Equipment Return
  1. Services
  2. Computers, Software & Printing
Guest and Event Wireless Access
  1. Services
  2. Networking and Wireless Services
Connecting to the CCRI wireless without a CCRI account.
I Need to Install Software on a Borrowed Laptop
  1. Services
  2. Computers, Software & Printing
This service is to request temporary administrator access for a CCRI owned laptop to install software needed to work remotely.
MAC OS Upgrade
  1. Services
  2. Security & Safe Computing
This Service is to upgrade the MAC OS on CCRI owned devices.
Office 365 Support
  1. Services
  2. Office 365, Email & Calendaring
Get support for Office 365 products.
OneDrive Support
  1. Services
  2. Office 365, Email & Calendaring
Request assistance with OneDrive.
Printer Supplies Request
  1. Services
  2. Computers, Software & Printing
Request printer toner, paper, etc.
Printing Issues
  1. Services
  2. Computers, Software & Printing
Request assistance with a printer or printing problem