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Services or Offerings?
Add, change or remove phone extension
  1. Services
  2. Hardware, Software & Printing
  3. Telephones & Voicemail
Request to have a CCRI phone extension added, changed, or removed.
Become a Content Manager
  1. Services
  2. Web Services
Become a content manager for your department or CCRI organization.
Can't Access a CCRI Computer System (Banner etc.)
  1. Services
  2. Networking and Wireless Services
Problems access a CCRI computer system, such as Banner, Argos, Workflow, etc.
Can't access the Internet while on campus
  1. Services
  2. Networking and Wireless Services
Problems connecting to the Internet while on any of the CCRI campuses.
Can't Find What You Need?
  1. Services
  2. Can't Find What You Need?
Use this service type when you can't find what you need
Collaborate Assistance
  1. Services
  2. Online Learning & Technology Services
Request help with Class Collaborate Ultra.
Email to New Ticket Creation
  1. Services
  2. Email to new ticket
Employee Resignation Notice - Full Time Positions
  1. Services
  2. Institutional Equity, Human Resources and Organizational Development
Use this service to give notice of a resignation or departure from your position at CCRI.
Guest and Event Wireless Access
  1. Services
  2. Networking and Wireless Services
Connecting to the CCRI wireless without a CCRI account.
MAC OS Upgrade
  1. Services
  2. Hardware, Software & Printing
  3. Software
This Service is to upgrade the MAC OS on CCRI owned devices.
Office 365 Support
  1. Services
  2. Hardware, Software & Printing
  3. Office 365, OneDrive, & Email
Get support for Office 365 products.
OneDrive Support
  1. Services
  2. Hardware, Software & Printing
  3. Office 365, OneDrive, & Email
Request assistance with OneDrive.
Phone Survey
  1. Services
  2. IT Policies, Procedures & Guidelines
Problem Connecting to Wireless/WiFi
  1. Services
  2. Networking and Wireless Services
Issues connecting to the CCRI wireless network.
Problem with Outlook
  1. Services
  2. Hardware, Software & Printing
  3. Office 365, OneDrive, & Email
Having a problem with Outlook? Submit a ticket using this service request.