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Services or Offerings?
Add, change or remove phone extension
  1. Services
  2. Telephones & Voicemail
Request to have a CCRI phone extension added, changed, or removed.
Become a Content Manager
  1. Services
  2. Web Services
Become a content manager for your department or CCRI organization.
Can't Access a CCRI Computer System (Banner etc.)
  1. Services
  2. Networking and Wireless Services
Problems access a CCRI computer system, such as Banner, Argos, Workflow, etc.
Can't access the Internet while on campus
  1. Services
  2. Networking and Wireless Services
Problems connecting to the Internet while on any of the CCRI campuses.
Can't Find What You Need?
  1. Services
  2. Can't Find What You Need?
Use this service type when you can't find what you need
Collaborate Assistance
  1. Services
  2. Online Learning and Technology Services
Request help with Class Collaborate Ultra.
Contract Intake
  1. Services
  2. Administration and Finance
New, extension, or renewal of a contract
Email to New Ticket Creation
  1. Services
  2. Email to new ticket
Emergency Readiness
  1. Services
  2. Security & Safe Computing
Update personal information in MyCCRI to get emergency notifications via text and/or email.
Guest and Event Wireless Access
  1. Services
  2. Networking and Wireless Services
Connecting to the CCRI wireless without a CCRI account.
MAC OS Upgrade
  1. Services
  2. Security & Safe Computing
This Service is to upgrade the MAC OS on CCRI owned devices.
Office 365 Support
  1. Services
  2. Office 365, Email & Calendaring
Get support for Office 365 products.
OneDrive Support
  1. Services
  2. Office 365, Email & Calendaring
Request assistance with OneDrive.
Phone Survey
  1. Services
  2. IT Policies, Procedures & Guidelines
Problem Connecting to Wireless/WiFi
  1. Services
  2. Networking and Wireless Services
Issues connecting to the CCRI wireless network.