Online Learning & Technology Services

Assistance with Online learning and technology such as Blackboard, Medial, Respondus Lockdown Browser and Monitor.

Services (8)

Blackboard & Instructional Technology Support

Request technical assistance or a one-on-one consultation for Blackboard and supported instructional technologies. Use this service for help with course content, assignments, tests and quizzes, Gradebook, discussions, student access, course availability, copying course content, Respondus, VoiceThread, Medial, publisher tools, accessibility, or other Blackboard-related questions and issues.

Instructional Design Consultation

Request one-on-one appointment for assistance with Online Course Design, and OSCQR reviews.

Online Learning Questions

For questions or inquiries regarding Accessibility, Registrations, and other inquires.

User Removal Request

Requesting a user be removed from a course.

Course Merge Request

Requesting Course Merge Approval

Course Restore Request

Request course be restored from Archives.

Course Shell Request

Request a course shell for a workforce course, club, sandbox, or development.

Workforce User Account Creation & Blackboard Assignment Request

This service is for Workforce faculty and staff to have student user accounts created in the MyCCRI environment and added to a Workforce Blackboard course.