My Recently Visited Services
Request an increase to the amount of daily emails that can be sent out. (Currently 500 emails daily).
Use this service type when you can't find what you need
Request training for classroom technology, such as document cameras, projectors, DVDs, etc
Request access to Banner Student (Student Affairs)
Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.
Issue with classroom technology support, such as computers, projectors, DVDs, touch screens, document cameras.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
Request assistance with a printer or printing problems.
How to request access to a Departmental or Business Unit Shared Drive
Become a content manager for your department or CCRI organization.
Having a problem with Outlook? Submit a ticket using this service request.
A service request separate from the enrollment process. This request is specifically if you have issues, questions, or general inquiries regarding DUO.
Problem with CCRI supported software, such as Office 365, Outlook, etc.
Please submit this form if you do not see Windows 11 upgrade in Software Center
Request help with Blackboard engagement tools: such as discussion boards, blogs, journals, rubrics, emails, messages, etc.
For questions or inquiries regarding Accessibility, Registrations, and other inquires.
Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.
Request Elevated Access to DocuSign
Connecting to the CCRI wireless without a CCRI account.
Only fill out this form if you DO NOT already have access to Banner.