Assistance with WebEx or Videoconference equipment
Setup one-on-one Blackboard training.
Request a new Argos report, edit an existing one or ask a general Argos Question
Request web support or training.
This service includes requests by student for assistance with Blackboard.
Submit a request for a web project.
Use this service type when you can't find what you need
This service includes requests by faculty for assistance with remote teaching.
Request assistance with a printer or printing problem
This service includes assistance with reporting a problem with the CCRI website, such as a broken link. It DOES NOT include issues with Blackboard - Please use the Remote Teaching and Instructional Services for issues with Blackboard.
How to reset your password for all CCRI computer systems.
Report an issue with a CCRI Enterprise System such as Banner, BDMS, Travel and Expense, and Workflow
Report a problem with Blackboard, such as inability to view menu.
Request your own CCRI faculty, staff, or organization webpage.
Request assistance with voicemail, such as reset voicemail password, add/remove voicemail box.
Request a Blackboard course to be used for CCRI organizations (non-academic).
Assistance with spam and phishing email.
Request a loan of audio/visual equipment.
Request printer toner, paper, etc.
Report problem with a CCRI desk phone / landline telephone.
How to download Office 365 for FREE on your device(s).
Problem with CCRI supported software, such as Office 365, Outlook, etc.
This service is for faculty to request equipment needed for remote teaching.
Request a shared calendar.