My Recently Visited Services
Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.
Access Request for DAS Banner screens
Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.
Use this service to request assistance with Starfish.
Requesting a user be removed from a course.
Request one-on-one appointment for assistance with Online Course Design.
Service request for CCRI Employees that need access to an Adobe license for Acrobat Pro, Adobe Express, or Adobe Creative Cloud.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
Having a problem with Outlook? Submit a ticket using this service request.
Use this service type when you can't find what you need
Request help with Respondus Lockdown Browser, Monitor or Test Generator.
A service request separate from the enrollment process. This request is specifically if you have issues, questions, or general inquiries regarding DUO.
Service request to change your CCRI issued username and email address
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Request for general shared email account access.
Request Technical Support or equipment for a CCRI Event
Issue with classroom technology support, such as computers, projectors, DVDs, touch screens, document cameras.
New Software Contracts or Software Renewal Contracts must be approved by IT before it can be purchased.
Have a quote prepared when filling out this form.
Service request for obtaining a guest account username and password for events.
Issues connecting to the CCRI wireless network.
Only fill out this form if you DO NOT already have access to Banner.