How to request access to a Departmental or Business Unit Shared Drive
Problems connecting to the Internet while on any of the CCRI campuses.
Connecting to the CCRI wireless without a CCRI account.
Assistance with spam and phishing email.
This service includes assistance with reporting a problem with the CCRI website, such as a broken link. It DOES NOT include issues with Blackboard - Please use the Remote Teaching and Instructional Services for issues with Blackboard.
Request assistance with OneDrive.
Issues connecting to the CCRI wireless network.
Submit a request for a web project.
Problems connecting to the WiFi network while on any of the CCRI campues.
Report a problem with Blackboard, such as inability to view menu.
Problem with CCRI supported software, such as Office 365, Outlook, etc.
Report problem with a CCRI desk phone / landline telephone.
Visit the CCRI Responsible Use of Information Technology policy
Problems with a computer, monitor, keyboard, mouse, etc.
How to reset your password for all CCRI computer systems.
Request Technical Support or equipment for a CCRI Event
Request assistance with a printer or printing problem
Request a college-issued cell phone
Request printer toner, paper, etc.
Request a Blackboard course to be used for CCRI organizations (non-academic).
Setup one-on-one Blackboard training.
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Request to have a CCRI phone extension added, changed, or removed.
Problems access a CCRI computer system, such as Banner, Argos, Workflow, etc.
Become a content manager for your department or CCRI organization.