My Recently Visited Services
Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.
Report an issue with CCRI's instance of Team Dynamix
Used when requesting new services or service updates in the Help Desk Portal
We understand that issues do arise. Please use the below form to submit an issue for research and resolution to our payroll department.
Use this service type when you can't find what you need
Issue with classroom technology support, such as computers, projectors, DVDs, touch screens, document cameras.
Service request to change your CCRI issued username and email address
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
This service includes assistance with reporting a problem with the CCRI website, such as a broken link. It DOES NOT include issues with Blackboard - Please use the Remote Teaching and Instructional Services for issues with Blackboard.
Please submit this form if you do not see Windows 11 upgrade in Software Center
Become a content manager for your department or CCRI organization.
Problems with a computer, monitor, keyboard, mouse, etc.
Request access to Banner Student for Workforce Development students
Request help with Class Collaborate Ultra.
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Request Technical Support or equipment for a CCRI Event
Use this service for when you want the IT Help Desk to visit during your class time to present the different technology offerings CCRI has for students.
Service request for CCRI Employees that need access to an Adobe license for Acrobat Pro, Adobe Express, or Adobe Creative Cloud.
Element 451 is a Customer Relationship Management Enterprise Software utilized by the Division of Workforce Partnerships, Admissions and One Stop Student Services.