My Recently Visited Services
Request assistance with voicemail, such as reset voicemail password, add/remove voicemail box.
Request course be restored from Archives.
Request assistance with a printer or printing problems.
Report issues with non-classroom audio/visual equipment, such as video wall digital signage, PA system
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Having a problem with Outlook? Submit a ticket using this service request.
To request access to Banner Document Management System (BDMS).
Problems connecting to the WiFi network while on any of the CCRI campues.
Problems connecting to the Internet while on any of the CCRI campuses.
Problems with a computer, monitor, keyboard, mouse, etc.
Request your own CCRI faculty, staff, or organization webpage.
This service includes assistance with reporting a problem with the CCRI website, such as a broken link. It DOES NOT include issues with Blackboard - Please use the Remote Teaching and Instructional Services for issues with Blackboard.
New Software Contracts or Software Renewal Contracts must be approved by IT before it can be purchased.
Have a quote prepared when filling out this form.
Only fill out this form if you DO NOT already have access to Banner.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
How to request access to a Departmental or Business Unit Shared Drive
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
Such as Banner, MyCCRI, etc...
This service is to request temporary administrator access for a CCRI owned laptop to install software needed to work remotely.
Use this service type when you can't find what you need