Popular Services
Use this service type when you can't find what you need
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
Request for general shared email account access.
Request Technical Support or equipment for a CCRI Event
Request access to Banner Student (Student Affairs)
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Request assistance with a printer or printing problems.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
Problems with a computer, monitor, keyboard, mouse, etc.
To request access to Banner Document Management System (BDMS).
For questions or inquiries regarding Accessibility, Registrations, and other inquires.
Request a Change with an Enterprise System
Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.
Requesting a user be removed from a course.
Request Elevated Access to DocuSign
This service includes assistance with reporting a problem with the CCRI website, such as a broken link. It DOES NOT include issues with Blackboard - Please use the Remote Teaching and Instructional Services for issues with Blackboard.
Problem with CCRI supported software, such as Office 365, Outlook, etc.
Request course be restored from Archives.