Popular Services

Use this service type when you can't find what you need


Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.


Request new hardware, such as desktop computer, laptops, additional monitor, etc.


Request to have a CCRI phone extension added, changed, or removed.


Request Technical Support or equipment for a CCRI Event


Request for general shared email account access.


This service is to request assistance with DUO, our two-factor authentication tool.

For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html


Service request for CCRI Employees that need access to an Adobe license for Acrobat Pro, Adobe Express, or Adobe Creative Cloud.


Request assistance with a printer or printing problems.


Requesting a user be removed from a course.


Problem with CCRI supported software, such as Office 365, Outlook, etc.


Request printer toner, staples, etc.


Problems connecting to the WiFi network while on any of the CCRI campues.


Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.


Request access to Banner Student (Student Affairs)


Request access to Banner Finance/Purchasing


Service request to change your CCRI issued username and email address


Problems with a computer, monitor, keyboard, mouse, etc.


How to request access to a Departmental or Business Unit Shared Drive


Problems connecting to the Internet while on any of the CCRI campuses.


Request web support or training.


Please submit this form if you do not see Windows 11 upgrade in Software Center