Use this service type when you can't find what you need
Request a new Argos report or edit an existing one.
How to request access to a Departmental or Business Unit Shared Drive
Report an issue with BDMS
This service includes requests by student for assistance with Blackboard.
Get support for Office 365 products.
This service includes requests by faculty for assistance with remote teaching.
Problem with CCRI supported software, such as Office 365, Outlook, etc.
To request access to Banner Document Management System (BDMS).
Submit a request for a web project.
This service includes assistance with reporting a problem with the CCRI website, such as a broken link. It DOES NOT include issues with Blackboard - Please use the Remote Teaching and Instructional Services for issues with Blackboard.
Report a problem with Blackboard, such as inability to view menu.
Issue with classroom technology support, such as computers, projectors, DVDs, touch screens, document cameras.
This service is to request assistance with DUO, our two-factor authentication tool.
Request your own CCRI faculty, staff, or organization webpage.
Assistance with WebEx or Videoconference equipment
Request a loan of audio/visual equipment.
Setup one-on-one Blackboard training.
How to download Office 365 for FREE on your device(s).
Get support for Outlook Online.
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Get support for Office 2016 applications.
Request assistance with voicemail, such as reset voicemail password, add/remove voicemail box.
This service is to request temporary administrator access for a CCRI owned laptop to install software needed to work remotely.