Popular Services

Use this service type when you can't find what you need


Requesting a user be removed from a course.


This service is to request assistance with DUO, our two-factor authentication tool.

For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html


Request Technical Support or equipment for a CCRI Event


Problem with CCRI supported software, such as Office 365, Outlook, etc.


Request assistance with a printer or printing problems.


Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.


Problems with a computer, monitor, keyboard, mouse, etc.


Request new hardware, such as desktop computer, laptops, additional monitor, etc.


Request access to Banner Finance/Purchasing


Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.


Issue with classroom technology support, such as computers, projectors, DVDs, touch screens, document cameras.


Service request to change your CCRI issued username and email address


Issues connecting to the CCRI wireless network.


How to request access to a Departmental or Business Unit Shared Drive


Request for general shared email account access.


Problems connecting to the WiFi network while on any of the CCRI campues.


Request training for classroom technology, such as document cameras, projectors, DVDs, etc


Please submit this form if you do not see Windows 11 upgrade in Software Center


Report problem with a CCRI desk phone / landline telephone.