Popular Services
Use this service type when you can't find what you need
Request access to Banner Student (Student Affairs)
Request assistance with a printer or printing problems.
Request a new Argos report or edit an existing one.
Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.
How to request access to a Departmental or Business Unit Shared Drive
Problems with a computer, monitor, keyboard, mouse, etc.
Become a content manager for your department or CCRI organization.
Request Technical Support or equipment for a CCRI Event
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
Having a problem with Outlook? Submit a ticket using this service request.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
Problem with CCRI supported software, such as Office 365, Outlook, etc.
Request course be restored from Archives.
Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.
Request help with Medial or MedialLecture.
Request help with Respondus Lockdown Browser, Monitor or Test Generator.
Request training for classroom technology, such as document cameras, projectors, DVDs, etc