Popular Services
Request technical assistance or a one-on-one consultation for Blackboard and supported instructional technologies. Use this service for help with course content, assignments, tests and quizzes, Gradebook, discussions, student access, course availability, copying course content, Respondus, VoiceThread, Medial, publisher tools, accessibility, or other Blackboard-related questions and issues.
Use this service type when you can't find what you need
Request support for course materials from the CCRI bookstore
Problems with a computer, monitor, keyboard, mouse, etc.
Service request to change your CCRI issued username and email address
Requesting a user be removed from a course.
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Problems connecting to the WiFi network while on any of the CCRI campues.
Use this service to give notice of a resignation or departure from your position at CCRI.
Request access to Banner Student (Student Affairs)
Use this form for purchases over $500 or credit limit increases.
Request a course shell for a workforce course, club, sandbox, or development.
This service is for Workforce faculty and staff to have student user accounts created in the MyCCRI environment and added to a Workforce Blackboard course.
We understand that issues do arise. Please use the below form to submit an issue for research and resolution to our Travel department.
Request support for inclusive access from the CCRI bookstore
Request training for classroom technology, such as document cameras, projectors, DVDs, etc
General question or inquiry for the bookstore at CCRI
Request a Change or Upgrade with an Enterprise System
Request to have a CCRI phone extension added, changed, or removed.