Popular Services

Use this service type when you can't find what you need


Requesting a user be removed from a course.


This service is to request assistance with DUO, our two-factor authentication tool.

For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html


Request access to Banner Finance/Purchasing


Request access to Banner Student (Student Affairs)


A service request separate from the enrollment process. This request is specifically if you have issues, questions, or general inquiries regarding DUO.


Request Technical Support or equipment for a CCRI Event


Request to have your office technology moved.


Request assistance with a printer or printing problems.


Request help with Medial or MedialLecture.


Request new hardware, such as desktop computer, laptops, additional monitor, etc.


Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.


Problems with a computer, monitor, keyboard, mouse, etc.


Please submit this form if you do not see Windows 11 upgrade in Software Center


Use this service to give notice of a resignation or departure from your position at CCRI.


Problem with CCRI supported software, such as Office 365, Outlook, etc.


Request for general shared email account access.


Become a content manager for your department or CCRI organization.


A service request for getting VPN access.