Popular Services

Use this service type when you can't find what you need


Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.


Request new hardware, such as desktop computer, laptops, additional monitor, etc.


Problem with CCRI supported software, such as Office 365, Outlook, etc.


How to request access to a Departmental or Business Unit Shared Drive


This service is to request assistance with DUO, our two-factor authentication tool.

For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html


Request Technical Support or equipment for a CCRI Event


Use this service to give notice of a resignation or departure from your position at CCRI.


Request to have a CCRI phone extension added, changed, or removed.


Requesting a user be removed from a course.


Request assistance with a printer or printing problems.


Get support for Office 365 products.


A service request for getting VPN access.


Problems connecting to the WiFi network while on any of the CCRI campues.


Problems with a computer, monitor, keyboard, mouse, etc.


Request access to Banner Finance/Purchasing


Request access to Banner Student (Student Affairs)


Issue with classroom technology support, such as computers, projectors, DVDs, touch screens, document cameras.


Problems connecting to the Internet while on any of the CCRI campuses.


New Software Contracts or Software Renewal Contracts must be approved by IT before it can be purchased.
Have a quote prepared when filling out this form.


Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.