Popular Services
Use this service type when you can't find what you need
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
Requesting a user be removed from a course.
Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.
Request Technical Support or equipment for a CCRI Event
Having a problem with Outlook? Submit a ticket using this service request.
Request course be restored from Archives.
Request a Change with an Enterprise System
Request access to Banner Student (Student Affairs)
Request assistance with a printer or printing problems.
Problems with a computer, monitor, keyboard, mouse, etc.
Request a new Argos report or edit an existing one.
Request for general shared email account access.
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html
A service request separate from the enrollment process. This request is specifically if you have issues, questions, or general inquiries regarding DUO.
Request help with Respondus Lockdown Browser, Monitor or Test Generator.
How to request access to a Departmental or Business Unit Shared Drive
Request help with Blackboard engagement tools: such as discussion boards, blogs, journals, rubrics, emails, messages, etc.
Request new hardware, such as desktop computer, laptops, additional monitor, etc.
Request access to Banner HR.