Popular Services
Use this service type when you can't find what you need
Requesting a user be removed from a course.
Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.
Problems with a computer, monitor, keyboard, mouse, etc.
Request Technical Support or equipment for a CCRI Event
Request course be restored from Archives.
Request access to Banner Student (Student Affairs)
Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.
Request a new Argos report or edit an existing one.
Having a problem with Outlook? Submit a ticket using this service request.
Request a Change with an Enterprise System
Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.
Request assistance with a printer or printing problems.
This service includes assistance with reporting a problem with the CCRI website, such as a broken link. It DOES NOT include issues with Blackboard - Please use the Remote Teaching and Instructional Services for issues with Blackboard.
Request access to Workflow
Request access to Banner HR.
How to request access to a Departmental or Business Unit Shared Drive
This service is to request assistance with DUO, our two-factor authentication tool.
For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html