Popular Services

Request technical assistance or a one-on-one consultation for Blackboard and supported instructional technologies. Use this service for help with course content, assignments, tests and quizzes, Gradebook, discussions, student access, course availability, copying course content, Respondus, VoiceThread, Medial, publisher tools, accessibility, or other Blackboard-related questions and issues.


Use this service type when you can't find what you need


Problems with a computer, monitor, keyboard, mouse, etc.


Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.


Problems connecting to the WiFi network while on any of the CCRI campues.


Request new hardware, such as desktop computer, laptops, additional monitor, etc.


Service request to change your CCRI issued username and email address


Request support for course materials from the CCRI bookstore


Request assistance with a printer or printing problems.


Use this form for purchases over $500 or credit limit increases.


Request Access to Argos Reporting


We understand that issues do arise. Please use the below form to submit an issue for research and resolution to our Travel department.


Request access to Banner Student (Student Affairs)


Get support for Office 365 products.


Request Technical Support or equipment for a CCRI Event


Request to have a CCRI phone extension added, changed, or removed.


Issues connecting to the CCRI wireless network.


Request support for inclusive access from the CCRI bookstore


Only fill out this form if you DO NOT already have access to Banner.


How to request access to a Departmental or Business Unit Shared Drive


Use this service to give notice of a resignation or departure from your position at CCRI.


Requesting a user be removed from a course.


Request access to Banner Finance/Purchasing


We understand that issues do arise. Please use the below form to submit an issue for research and resolution to our Purchasing department.