Popular Services

Use this service type when you can't find what you need


Request access to Banner Student (Student Affairs)


Request assistance with a printer or printing problems.


Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.


How to request access to a Departmental or Business Unit Shared Drive


Request access to Banner Finance/Purchasing


Request Access to Banner Financial Aid


Problems with a computer, monitor, keyboard, mouse, etc.


Become a content manager for your department or CCRI organization.


Request Technical Support or equipment for a CCRI Event


Request a loan of audio/visual equipment including laptops, laptop carts, microphones, and more.


Having a problem with Outlook? Submit a ticket using this service request.


This service is to request assistance with DUO, our two-factor authentication tool.

For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html


Problem with CCRI supported software, such as Office 365, Outlook, etc.


Request web support or training.


Request assistance with OneDrive.


Request course be restored from Archives.


Request one-on-one appointment for assistance with Blackboard and/or supported instructional technologies.


Request help with Medial or MedialLecture.


Request help with Respondus Lockdown Browser, Monitor or Test Generator.


Request training for classroom technology, such as document cameras, projectors, DVDs, etc