Popular Services

Use this service type when you can't find what you need


Request access to Banner Student (Student Affairs)


Request new hardware, such as desktop computer, laptops, additional monitor, etc.


Request access to Banner Finance/Purchasing


Use this service to give notice of a resignation or departure from your position at CCRI.


This service is to request assistance with DUO, our two-factor authentication tool.

For more information about DUO, please visit our website at: https://www.ccri.edu/it/cybersecurity/duo.html


Request Technical Support or equipment for a CCRI Event


How to request access to a Departmental or Business Unit Shared Drive


Information on how to reset your password for all CCRI computer systems and general account management such as username change and online application issues.


Problems with a computer, monitor, keyboard, mouse, etc.


Report problem with a CCRI desk phone / landline telephone.


Request to have a CCRI phone extension added, changed, or removed.


Request for general shared email account access.


A service request separate from the enrollment process. This request is specifically if you have issues, questions, or general inquiries regarding DUO.


Please submit this form if you do not see Windows 11 upgrade in Software Center


Get support for Office 365 products.


Issues connecting to the CCRI wireless network.


Problems connecting to the Internet while on any of the CCRI campuses.


This service is to request temporary administrator access for a CCRI owned laptop to install software needed to work remotely.