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Description: The steps below are to clear out user profiles and data on library loaner laptops after being returned by students.
Warning: This will delete all inactive profiles on the device. Please use with caution.
How-to Steps:
- Connect to wifi network CCRI_Community and authenticate to the wifi with your CCRI credentials
- Log in to the computer with your CCRI credentials
- Search for Software Center and Open Software Center
- Once software center opens, use the search box in the upper right corner of software center to search for the app called DelProf2
- Once you have found the app, Click on it, then click Install
- Note: You may see Reinstall instead of Install, this just means the app has ran on this device before.The user profiles will still be deleted when installed.
- Once the DelProf2 has finished running. Please restart the computer
Additional Information:
- Search or browse our online Knowledge Base
- Call the CCRI IT Help Desk at (401) 825-1112