Webex - Parking a call

Description: Describe the knowledge here.

How-to Steps:

1. Hardware installation
2. Configuration
3. Etc.

Additional Information:

• Search or browse our online Knowledge Base
• Call the CCRI IT Help Desk at (401) 825-1112

  Description:

  Call parking allows you to put a call on hold and pick it back up on any phone within your network.

  How-to Steps:

  1. Park a call from Webex by selecting the park calling option from More.
  2. Once parked, you will be able to see the extension where the call is waiting. 
  3. To retrieve a call, the answerer can click Retrieve Call from their app footer and enter the extension. 
  4. On a desk phone:​​​​​
     1. Park a call on your desk phone by pressing Park.
     2. Your phone will ask for the number of the parked call.
     3. Enter the number and press Pound (#) or share the number with the person retrieving the call.
  5. Pick up a parked call from anywhere in your network by pressing Unpark and enter the number followed by Pound (#).

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  • Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112