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Description: A DVD was inserted into the PC, but it won’t play.
How-to Steps:
- Play the DVD using Media Player Classic (MPC-HC). On the desktop, locate and double-click “MPC-HC x64” Once it opens, click on the "File" menu option on the top left of the window, hover the mouse over "Open Disc", then click on the disc that pops up.
- If MPC-HC has a missing menu bar, press Ctrl+0 until it reappears.
- If MPC-HC is unresponsive for more than 30 seconds, the PC will require a hard reboot. Hold the PC’s power button until the PC turns off. Wait 15 seconds, then press the power button to start the PC.
Additional Information:
- Search or browse our online Knowledge Base
- Call the CCRI IT Help Desk at (401) 825-1112