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Description: This article pertains to transferring a call to another extension using a model 4602 telephone.
How-to Steps:
- With the call active or on hold, press the Transfer button. The Hold icon appears and the indicator light blinks.
- At the dial tone, dial the number to which you want to transfer the call to.
- If you do not want to announce the call, press the Transfer button again.
- If you want to announce the call, remain on the line; wait for the party to answer, and press the Transfer button after announcing the call.
- A two-second display message indicates the tranfser is complete, hang up the handset.
Additional Information:
- Search or browse our online Knowledge Base
- Call the CCRI IT Help Desk at (401) 825-1112