- Knowledge Base
- Help Desk Staff
- External IT TDX Training Guide
This article will show you how to reassign and remove workflows.
- Knowledge Base
- Help Desk Staff
- External IT TDX Training Guide
This article will show you how to assign a workflow to a ticket.
- Knowledge Base
- Help Desk Staff
- External IT TDX Training Guide
How to find and manage your reports
- Knowledge Base
- Help Desk Staff
- External IT TDX Training Guide
Creating and using ticket templates
- Knowledge Base
- Help Desk Staff
- External IT TDX Training Guide
This article will show you how to merge one ticket into another.
- Knowledge Base
- Help Desk Staff
- External IT TDX Training Guide
This article will teach you how to add an attachment to a ticket.