Cloudflare One Client Installation

Installing the Cloudflare One Client (VPN)

This article walks CCRI faculty and staff through installing the Cloudflare One Client — the VPN that replaces FortiClient — on a CCRI laptop and signing in with their CCRI account.

What Changed 

The FortiClient VPN is no longer supported. CCRI now uses the Cloudflare One Client for VPN and off-campus access.

Important: You must be on campus (connected to the CCRI network) to complete the installation. If you are unable to come to campus to install it, call the IT Help Desk and they will help you with next steps.

Installing the Cloudflare One Client

  1. Click Start, type Software Center, and open the Software Center app from Best match.

    Windows Start search showing the Software Center app in Best match

  2. Select Applications in the left menu, then choose the Cloudflare One Client tile.

    Software Center Applications list with the Cloudflare One Client tile

  3. Click the green Install button and wait for the status to change to Installed.

    Cloudflare One Client page in Software Center with the green Install button

  4. Open the Cloudflare One client. Your browser may open automatically to the CCRI sign-in page — if it does, continue to the next step. If it doesn’t, the client will show Disconnected; click Connect to open the sign-in page.

    Cloudflare One client showing Disconnected with a Connect button

  5. In the browser, enter your CCRI email address, click Next, and complete sign-in with your CCRI password (approve multi-factor authentication).

    CCRI single sign-on page asking for your CCRI email address

  6. After signing in, you will see a Success! page. When the browser asks “Open Cloudflare One Client?”, click Open Cloudflare One Client.

    Browser Success page with an Open Cloudflare One Client dialog

  7. The client now shows Connected — Your Internet is protected. You are on the VPN. To disconnect later, open the client and click Disconnect.

    Cloudflare One client showing Connected, Your Internet is protected

Verifying Your Connection

  • The client home screen reads Connected with the message Your Internet is protected and a Disconnect button.
  • The Mode setting stays on Traffic and DNS.

Need Help?

For technical support related to installing or connecting to the VPN, please contact the CCRI IT Help Desk. When reporting issues, include screenshots and a detailed description of the issue whenever possible.

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112
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