How to Add a Shared Mailbox to Outlook Web

Description: This article has two parts; the first part will provide instructions to have the additional email account open in a separate tab, the second part will provide instructions to add the additional account to display in your folders. 

Additional Account to Open in Separate Tab

How-to Steps: 

1. Click on your name in the top-right corner.
2. Select "Open another mailbox"
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3. Type the name of the email you want to add.
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5. Click "Open" and a new tab will open displaying the additional account's email and folders.

Additional Account to Display in Your E-mail Account Folders

How-to Steps:

1. Right click on "Folders" in the left-hand column of your webpage and select "Add Shared Folder".
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2. Type in the name of the email you want to add.
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3. After selecting an email click "Add".
4. The additional email will be displayed in your Outlook Web email account below "Folders" on the left-hand column.
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Additional Information:

• Search or browse our online Knowledge Base
• Call the CCRI IT Help Desk at (401) 825-1112