Self Service FortiClient Installation, Setup, and Connection Guide (Mac)

Description: This guide provides step-by-step instructions for installing, setting up, and connecting to FortiClient on a MacBook to access CCRI systems.

FortiClient Installation Steps:

  1. Navigate to Launchpad:
    • Sign into your MacBook using your CCRI credentials and navigate to the "Launchpad" navigation.

  2. Search for Self Service:
    • Search for "Self Service" which will have a CCRI logo.

  3. Select FortiClient Application:
    • Select "FortiClient" from the list of available applications.

  4. Install FortiClient:
    • Select "Install" to begin the installation of FortiClient.

FortiClient Setup Steps:

  1. Launch FortiClient:
    • After installing FortiClient, locate and launch it by accessing the same "Launchpad" as in Step 1.
  2. SAML Login:
    • Click on the "SAML Login" button and use your CCRI credentials to sign in.
    • Sign in using your CCRI credentials. Authenticate using DUO if setup for your account.

After entering your CCRI credentials, you should be presented with a screen that lists information such as your username and time connected to FortiClient.

Additional Information:

  • Search or browse our online Knowledge Base
  • For technical support or assistance with the installation process, please contact the CCRI IT Help Desk at (401) 825-1112.


Article ID: 159612
Wed 12/20/23 4:38 PM
Wed 12/20/23 4:42 PM