Networking and Wireless Services

Requests and issues connecting a computer or device to the CCRI network, includes wired and wireless as well as remote access.

Articles (42)

Pinned Article Connecting Android Devices to the CCRI WiFi

How to connect Android devices to the wireless network at CCRI.

Pinned Article Connecting Chromebooks to CCRI WiFi

How to connect Chromebooks to the wireless network at CCRI.

Pinned Article Connecting iPads and iPhones to CCRI WiFi

How to connect iPads and iPhones to the wireless network at CCRI.

Pinned Article Connecting Mac Devices to CCRI WiFi

How to connect various Mac devices to the wireless network at CCRI.

Pinned Article Connecting to CCRI Guest WiFi

CCRI has a guest network that users can connect their devices to. This network is a temporary connection and is limited in the web traffic allowed to it. You will not be able to access CCRI services such as MyCCRI while connected with the guest credentials.

Pinned Article Connecting Windows 10 Devices to CCRI WiFi

How to connect various Windows 10 devices to the wireless network at CCRI.

Pinned Article Manual FortiClient Installation, Setup, and Connection Guide (Windows)

This guide provides step-by-step instructions for manually installing and setting up a FortiClient VPN connection, allowing secure access to CCRI's internal network.

Pinned Article Self Service FortiClient Installation, Setup, and Connection Guide (Mac)

This guide provides step-by-step instructions for installing, setting up, and connecting to FortiClient on a Mac computer to access CCRI systems.

Pinned Article Software Center FortiClient Installation, Setup, and Connection Guide (Windows)

This guide provides step-by-step instructions for installing, setting up, and connecting to FortiClient on a Windows computer to access CCRI systems.

Dropping the last person added to a conference call using a 4602 model phone.

How to drop the last person on a conference call using when using phone model 4602.

How does streaming work?

How does streaming work?

How to add a held call to a current call on a 4602 model phone.

How to add a call that is on hold to a conference call that is in progress using a 4602 model phone.

How to cancel Automatic Callback using telephone models 6408, 7406, and 8410.

How to cancel Automatic Callback using 6408, 7406, and 8410 telephone models.

How to change from Handset to Speaker or Speaker to Handset on a model 4610 telephone.

How to change from Handset to Speaker or Speaker to Handset on a model 4610 telephone.

How to drop the last person added to a conference call using either model 4602 or 4610

How to drop the last call added to a conference call using either the 4602 or 4610 model telephones.

How to place a call on Hold using telephone model 4602.

How to put a call on hold using a 4602 model telephone.

How to place a call on Hold using telephone model 4610.

How to place a call on Hold using telephone model 4610.

How to place a call using the Abbreviated Dialing known as the AD buttons on telephone models 6408,7406, and 8410.

How to place a call using the Abbreviated Dialing known as the AD buttons on telephone models 6408,7406, and 8410.

How to program the Abbreviated Dialing (AD) buttons on telephone models 6408, 7406 and 8410.

How to program the Abbreviated Dialing (AD) buttons on telephone models 6408, 7406 and 8410.

How to retrieve a call on Hold using telephone model 4610.

How to retrieve a call that is on Hold using model 4610.

How to retrieve a Voice Mail message using a model 4602 telephone.

How to retrieve a Voice Mail message using telephone model 4602.

How to set-up voice mail from your Avaya office phone

These instructions are for setting up voice mail on your Avaya office phone.

How to transfer a call to another extension using telephone model 4602.

Ho to transfer a call to another extension using a model 4602 telephone.

How to turn the Speaker feature on or off during a call on a 4610 model telephone.

How to turn the Speaker on or off during a call on a 4610 model telephone.

How to use the Automatic Call Back feature on telephone models 6408,7406, and 8410.

How to use the Automatic Call back feature on telephone models 6408,7406, and 8410.

How to use the Call Forwarding feature on telephone models 6408, 7406, and 8410.

How to use the Call Forwarding feature on telephone models 6408, 7406, and 8410.

How to use the Mute feature on telephone model 4602.

How to use the Mute feature on a model 4602 phone.

How to use the Mute feature on telephone model 4610.

How to use the Mute feature on telephone model 4610.

How to use the Speaker feature during a call on telephone model 4602.

This article pertains to using the Speaker feature during a call using a model 4602 telephone.

How to use the Speaker feature on model 4602 telephone.

How to use the Speaker feature using a model 4602 telephone

How to use the Speaker feature on model 4610 telephone.

How to use the Speaker feature on model 4610 telephone.

Receiving calls on a model 4602 telephone.

How to receive a call on a model 4602 telephone

Reconnecting iPhone to the Wi-Fi

How to disconnect and reconnect your iPhone to campus Wi-Fi

Reconnecting Mac to Wi-Fi

Reconnecting Mac to Wi-Fi

Reconnecting Windows 10 Laptop to Wi-Fi

There is a known issue with bringing laptops back onto campus after not being here for an extended period of time. All you have to do is forget the network and reconnect using your CCRI credentials.

Redialing the last number called using the telephone model 4602.

How to redial the last number called using telephone model 4602.

Redialing the last number called using the telephone model 4610.

How to redial the last number called using model 4610 telephone.

Retrieving voice mail messages from off campus.

How to retrieve your voice mail messages from off campus

Retrieving voice mail messages from you office extension

Retrieving your voice mail from your Avaya office phone extension

Using the Conference Call feature on the 4602 model telephone.

How to make a conference call on 4602 model telephone

What is Streaming?

What is Streaming?

What is the quality of streaming media?

What is the quality of streaming media?