How do I enable pop-up windows in my browser for Blackboard to work correctly?

Description: If you are experiencing problems with Blackboard, configure your browser settings to allow pop-up windows.

Enabling Pop-up Windows

• Internet Explorer
  • Click the tools button, and then click "Internet Options".
  • Click the "Privacy" tab, deselect "Turn on Popup Blocker" option.
  • Click the "OK" button.
  • Close this window and restart the browser.
• Firefox
  • Click the menu button and choose Options.
  • Select the Privacy & Security panel.
    • Under the Permissions section, uncheck the box next to Block pop-up windows to disable the pop-up blocker altogether.
    • Click on Exceptions, which opens a dialog box with a list of sites that you want to allow to display pop-ups.
      • Allow: Click this to add a website to the exceptions list.
      • Remove Site: Click this to remove a website from the exceptions list.
      • Remove All Sites: Click this to remove all of the websites in the exceptions list.
• Chrome
  • Click the Chrome menu on the browser toolbar.
  • Select "Settings".
  • Click "Show advanced settings".
  • in the "Privacy" section, click the "Content settings" button.
  • In the "Pop-ups" section, select "Allow all sites to show pop-ups." Click "Done" button.
  • Close the Settings tab and "refresh (F5)" the page
• Safari
  • Choose Safari > Preferences, and then click Security.
  • Make sure these checkboxes are selected: Enable plug-ins, Enable Java, and Enable JavaScript.
  • Make sure this checkbox is not selected: “Block pop-up windows.”

Additional Information:

• Search or browse our online Knowledge Base
• Call the CCRI IT Help Desk at (401) 825-1112