Instructional Technology Services

Instructional technology tools and consulting services, includes Blackboard, Medial, Respondus Lockdown Browser and Monitor.

Articles (51)

Add a Manual Column in the Blackboard Grade Center

Add a Manual Column in the Blackboard Grade Center

Add a Tool Link to the Course Menu in Blackboard

Add a Tool Link to the Course Menu

Add Users to Your Blackboard Course

Add Users to Your Blackboard Course

Archiving and Downloading Your Blackboard Course

Archiving and Downloading Your Course

Blackboard Requirements

Blackboard Requirements

Blackboard Service Status

Blackboard Service Status

Can I access Blackboard on my smart phone?

Access Blackboard on Your Smart Phone

Can I change or update my personal information in Blackboard?

Your personal information in Blackboard is based on the information you provide to the college

Change the Course Entry Page of your Blackboard Course

Change the Course Entry Page of your Blackboard Course

CIT Events

CIT Events

Copy a Course in Blackboard

Copy a Course in Blackboard

Creating a Collaborate Session in Blackboard

Creating a Collaborate Session in Blackboard

Creating a Content Area & Uploading a File in Blackboard

Creating a Content Area & Uploading a File in Blackboard

Creating Audio and Video Feedback in Blackboard

Creating Audio and Video Feedback in Blackboard

Download and install Respondus LockDown Browser

Download Respondus LockDown Browser

Downloading MediaLecture

Downloading MediaLecture

Export/Import a Single Test Into Your Blackboard Course

Export/Import a Single Test Into Your Blackboard Course

Exporting and Downloading Your Blackboard Course

Exporting and Downloading Your Course

Faculty Issue With Visibility of Some Course Menus

Course menus in some courses are not visible. This is due to the background color defaulting to white with white text. Here is a workaround. Instructors can apply the workaround to any of their courses that are affected.

Grading Assignments in Blackboard

Grading Assignments in blackboard

Hide/Show Columns in the Blackboard Grade Center

Hide/Show Columns in the Blackboard Grade Center

Hide/Show Users in the Blackboard Grade Center

Hide/Show Users in the Blackboard Grade Center

How do I enable pop-up windows in my browser for Blackboard to work correctly?

How do I enable pop-up windows in my browser for Blackboard to work properly?

How do I get help with Blackboard

How can I get help with Blackboard?

How do I log into Blackboard?

Your Blackboard username and password are the same as your MyCCRI username and password.

How do I view my grades in Blackboard?

How to view your grades in Blackboard

How to Remove Addresses From Auto-Complete List - 'do-not-reply' Error

How to remove addresses from your email's auto-complete list. This issue is known to cause the 'do-not-reply' error message. This can occur when the first email received from a instructor is sent from Blackboard. What this does is cache the do-not-reply email for the instructor whenever an email is sent to them.

I cannot see Blackboard courses I'm enrolled in

Blackboard Student Course Enrollment:

I can't see my Blackboard courses from last semester

Blackboard student previous semesters

I can't see the Course Menu in Blackboard

Blackboard - Students FAQs Blackboard Navigation

Joining a Collaborate Session via a Guest Link

Joining a Collaborate Session via a Guest Link

Last Course Access in Blackboard

Last Course Access in Blackboard - If you want to see when the last time your students have accessed your course.

Making Your Course Available to your Students in Blackboard

Making your course available to your students in Blackboard

Managing the Content Collection in Blackboard

Managing your course files in your Blackboard course

Navigating Your Blackboard Course

Navigating Your Blackboard Course

Pearson MyLab/Mastering Blackboard Integration Support Information - Instructor

Pearson's Training  & Support Center for Blackboard Integration with MyLab/Modified Mastering

Pearson's MyLab/Mastering Support - Student

Pearson's Support Center for Blackboard Integration with MyLab/Modified Mastering - Student

Preparing an Exam for Use with Respondus Lockdown Browser and Monitor

Preparing an Exam for Use with Respondus Lockdown Browser and Monitor

Recording with MediaLecture

Recording with MediaLecture

Reinstated Students Viewing Blackboard

Banner to Blackboard uploads run every three hours, 24/7. Allow up to 24 hours for your account to be updated and your course to be available.

Reorder Columns in the Blackboard Grade Center

Reorder Columns in the Blackboard Grade Center

Respondus Monitor

Respondus Monitor builds upon the power of LockDown Browser, using a student’s webcam and industry-leading video analytics to prevent cheating during non-proctored exams. It’s the most cost-effective, scalable, and student-friendly system for online proctoring.

Send an Email from Blackboard

Send an Email from Blackboard

Uploading Videos Files to Medial

Uploading Videos Files to Medial

Using Your Phone for Audio in a Collaborate Session

Using Your Phone for Audio in Collaborate

What is Blackboard?

What is Blackboard?

Why am I getting an error message when trying to attach a file to an assignment in Blackboard?

Why am I getting an error message when trying to attach a file to an assignment in Blackboard?