Online Learning and technology tools and consulting services, includes Blackboard, Medial, Respondus Lockdown Browser and Monitor.
As of January 2025, the Medial building block integration in Blackboard has been officially retired as part of a mandatory system wide update initiated by Blackboard. Existing Medial videos added via the mashup tool are no longer functional and redirect users back to the course dashboard when clicked. To ensure your video content remains accessible, you will need to manually re-embed videos into your Blackboard courses using embed codes from the Medial platform.
Currently the integrated Starfish link in Blackboard is not functioning. A work-around to this is to use the Starfish link located on www.ccri.edu under Login OR Faculty can manually add the Starfish link to their Blackboard course.
Add a Manual Column in the Blackboard Grade Center
Add a Tool Link to the Course Menu
Add Users to Your Blackboard Course
Archiving and Downloading Your Course
Blackboard - Students FAQs Tests and Exams
How to login to your blackboard account.
Blackboard Service Status
This article highlights the Student Preview feature in Blackboard, allowing instructors to experience the course as students. Instructors can use this feature for testing, grade center evaluation, previewing group activities, and checking content availability. The article provides step-by-step guidance on accessing, using, and exiting the Student Preview mode, offering flexibility in retaining or removing the preview account from the course.
Blackboard provides a variety of short video tutorials... these videos are organized by topic into playlists on YouTube.
Access Blackboard on Your Smart Phone
Your personal information in Blackboard is based on the information you provide to the college
Cengage Learning Mindlinks Support
Change the Course Entry Page of your Blackboard Course
Steps to check/monitor Blackboard course quotas
Copy a Course in Blackboard
Creating a Collaborate Session in Blackboard
Creating a Content Area & Uploading a File in Blackboard
Creating Audio and Video Feedback in Blackboard
Download Respondus LockDown Browser
Export/Import a Single Test Into Your Blackboard Course
Exporting and Downloading Your Course
Course menus in some courses are not visible. This is due to the background color defaulting to white with white text. Here is a workaround. Instructors can apply the workaround to any of their courses that are affected.
Grading Assignments in blackboard
Hide/Show Columns in the Blackboard Grade Center
Hide/Show Users in the Blackboard Grade Center
How to make your course available to students ?
How do I enable pop-up windows in my browser for Blackboard to work properly?
How can I get help with Blackboard?
Your Blackboard username and password are the same as your MyCCRI username and password.
How to view your grades in Blackboard
How to remove addresses from your email's auto-complete list. This issue is known to cause the 'do-not-reply' error message. This can occur when the first email received from a instructor is sent from Blackboard. What this does is cache the do-not-reply email for the instructor whenever an email is sent to them.
Send an Email from Blackboard
Can't log into Blackboard
Blackboard Student Course Enrollment:
Blackboard student previous semesters
Blackboard - Students FAQs Blackboard Navigation
Joining a Collaborate Session via a Guest Link
Last Course Access in Blackboard - If you want to see when the last time your students have accessed your course.
MacMillan Support Resouces
Making your course available to your students in Blackboard
Managing your course files in your Blackboard course
The integration of Blackboard with McGraw Hill Connect® and McGraw Hill GO has been updated to include a single access point. For the upcoming term, instructors will encounter a new landing page with various McGraw Hill platforms when course sections are created. It is advised to exclude previous McGraw Hill items during the course copy process for the new term. Instructors should contact their McGraw Hill representative to learn how to prevent copying old McGraw Hill items into the new course
Technical Support Contact for McGraw Hill
The release of Medial version 8.5 brings significant upgrades to the platform, focusing on user-friendly tools and enhanced functionalities, particularly with the introduction of MEDIALecture Web and substantial improvements across MEDIALibrary and MEDIALearning modules.
Navigating Your Blackboard Course
Pearson's Training & Support Center for Blackboard Integration with MyLab/Modified Mastering
Pearson's Support Center for Blackboard Integration with MyLab/Modified Mastering - Student
Preparing an Exam for Use with Respondus Lockdown Browser and Monitor
Banner to Blackboard uploads run every three hours, 24/7. Allow up to 24 hours for your account to be updated and your course to be available.
Reorder Columns in the Blackboard Grade Center
How to request a preferred first name
Respondus Monitor Quick Start Guide
Respondus Monitor builds upon the power of LockDown Browser, using a student’s webcam and industry-leading video analytics to prevent cheating during non-proctored exams. It’s the most cost-effective, scalable, and student-friendly system for online proctoring.
Some students will require accommodations for extended time on Blackboard assessments. There are various ways to meet such accommodations in Blackboard assessments by configuring extra time in test option settings.
Accommodations can include adjusting time limits, exempting students from time limits, and exempting students from due dates. In addition to the global accommodations, exceptions can also be granted on specific Assignments and Tests using Availability Exceptions.
Using Your Phone for Audio in Collaborate
Why am I getting an error message when trying to attach a file to an assignment in Blackboard?