Online Learning and Technology Services

Online Learning and technology tools and consulting services, includes Blackboard, Medial, Respondus Lockdown Browser and Monitor.

Articles (67)

Pinned Article Embedding Medial Videos in Blackboard

As the Medial building block integration with Blackboard is set to be discontinued on December 31, 2024, all existing Medial video links will break. To ensure that video content remains accessible, faculty can manually embed Medial videos into their Blackboard courses. This process involves logging into both Blackboard and Medial, copying the embed code from the Medial video, and pasting it into the Blackboard content editor. Faculty are encouraged to complete this process for all Medial videos

Pinned Article How to Add Starfish Link to Blackboard Course

Currently the integrated Starfish link in Blackboard is not functioning. A work-around to this is to use the Starfish link located on www.ccri.edu under Login OR Faculty can manually add the Starfish link to their Blackboard course.

Add a Manual Column in the Blackboard Grade Center

Add a Manual Column in the Blackboard Grade Center

Add a Tool Link to the Course Menu in Blackboard

Add a Tool Link to the Course Menu

Add Users to Your Blackboard Course

Add Users to Your Blackboard Course

Archiving and Downloading Your Blackboard Course

Archiving and Downloading Your Course

Blackboard - Students

Blackboard - Students FAQs Tests and Exams

Blackboard Login Instructions

How to login to your blackboard account.

Blackboard Requirements

Blackboard Requirements

Blackboard Service Status

Blackboard Service Status

Blackboard Student Preview Function

This article highlights the Student Preview feature in Blackboard, allowing instructors to experience the course as students. Instructors can use this feature for testing, grade center evaluation, previewing group activities, and checking content availability. The article provides step-by-step guidance on accessing, using, and exiting the Student Preview mode, offering flexibility in retaining or removing the preview account from the course.

Blackboard Video Tutorials for Students

Blackboard provides a variety of short video tutorials... these videos are organized by topic into playlists on YouTube.

Can I access Blackboard on my smart phone?

Access Blackboard on Your Smart Phone

Can I change or update my personal information in Blackboard?

Your personal information in Blackboard is based on the information you provide to the college

Cengage Learning Mindlinks

Cengage Learning Mindlinks Support

Change the Course Entry Page of your Blackboard Course

Change the Course Entry Page of your Blackboard Course

Checking/Monitoring Blackboard Course Quotas

Steps to check/monitor Blackboard course quotas

Copy a Course in Blackboard

Copy a Course in Blackboard

Creating a Collaborate Session in Blackboard

Creating a Collaborate Session in Blackboard

Creating a Content Area & Uploading a File in Blackboard

Creating a Content Area & Uploading a File in Blackboard

Creating Audio and Video Feedback in Blackboard

Creating Audio and Video Feedback in Blackboard

Download and Install Respondus LockDown Browser

Download Respondus LockDown Browser

Downloading MediaLecture

Downloading MediaLecture

Export/Import a Single Test Into Your Blackboard Course

Export/Import a Single Test Into Your Blackboard Course

Exporting and Downloading Your Blackboard Course

Exporting and Downloading Your Course

Faculty Issue With Visibility of Some Course Menus

Course menus in some courses are not visible. This is due to the background color defaulting to white with white text. Here is a workaround. Instructors can apply the workaround to any of their courses that are affected.

Grading Assignments in Blackboard

Grading Assignments in blackboard

Hide/Show Columns in the Blackboard Grade Center

Hide/Show Columns in the Blackboard Grade Center

Hide/Show Users in the Blackboard Grade Center

Hide/Show Users in the Blackboard Grade Center

How do Faculty make their course available in Blackboard?

How to make your course available to students ?

How do I enable pop-up windows in my browser for Blackboard to work correctly?

How do I enable pop-up windows in my browser for Blackboard to work properly?

How do I get help with Blackboard

How can I get help with Blackboard?

How do I log into Blackboard?

Your Blackboard username and password are the same as your MyCCRI username and password.

How do I view my grades in Blackboard?

How to view your grades in Blackboard

How to Remove Addresses From Auto-Complete List - 'do-not-reply' Error

How to remove addresses from your email's auto-complete list. This issue is known to cause the 'do-not-reply' error message. This can occur when the first email received from a instructor is sent from Blackboard. What this does is cache the do-not-reply email for the instructor whenever an email is sent to them.

I cannot see Blackboard courses I'm enrolled in

Blackboard Student Course Enrollment:

I can't see my Blackboard courses from last semester

Blackboard student previous semesters

I can't see the Course Menu in Blackboard

Blackboard - Students FAQs Blackboard Navigation

Joining a Collaborate Session via a Guest Link

Joining a Collaborate Session via a Guest Link

Last Course Access in Blackboard

Last Course Access in Blackboard - If you want to see when the last time your students have accessed your course.

MacMillan Publisher

MacMillan Support Resouces

Making Your Course Available to your Students in Blackboard

Making your course available to your students in Blackboard

Managing the Content Collection in Blackboard

Managing your course files in your Blackboard course

McGraw Hill Connect LTI Upgrade

The integration of Blackboard with McGraw Hill Connect® and McGraw Hill GO has been updated to include a single access point. For the upcoming term, instructors will encounter a new landing page with various McGraw Hill platforms when course sections are created. It is advised to exclude previous McGraw Hill items during the course copy process for the new term. Instructors should contact their McGraw Hill representative to learn how to prevent copying old McGraw Hill items into the new course

McGraw Hill Technical Support for Faculty and Students

Technical Support Contact for McGraw Hill

Medial 8.5 Upgrade- Web Recorder Options

The release of Medial version 8.5 brings significant upgrades to the platform, focusing on user-friendly tools and enhanced functionalities, particularly with the introduction of MEDIALecture Web and substantial improvements across MEDIALibrary and MEDIALearning modules.

Navigating Your Blackboard Course

Navigating Your Blackboard Course

Pearson MyLab/Mastering Blackboard Integration Support Information - Instructor

Pearson's Training  & Support Center for Blackboard Integration with MyLab/Modified Mastering

Pearson's MyLab/Mastering Support - Student

Pearson's Support Center for Blackboard Integration with MyLab/Modified Mastering - Student

Preparing an Exam for Use with Respondus Lockdown Browser and Monitor

Preparing an Exam for Use with Respondus Lockdown Browser and Monitor

Reinstated Students Viewing Blackboard

Banner to Blackboard uploads run every three hours, 24/7. Allow up to 24 hours for your account to be updated and your course to be available.

Reorder Columns in the Blackboard Grade Center

Reorder Columns in the Blackboard Grade Center

Request Preferred First Name Change in Blackboard

How to request a preferred first name

Respondus Monitor

Respondus Monitor builds upon the power of LockDown Browser, using a student’s webcam and industry-leading video analytics to prevent cheating during non-proctored exams. It’s the most cost-effective, scalable, and student-friendly system for online proctoring.

Set Student Accommodations for Blackboard Assessments (tests and quizzes)

Some students will require accommodations for extended time on Blackboard assessments. There are various ways to meet such accommodations in Blackboard assessments by configuring extra time in test option settings.

Set up Student Accommodations for Assessments in Blackboard Ultra

Accommodations can include adjusting time limits, exempting students from time limits, and exempting students from due dates. In addition to the global accommodations, exceptions can also be granted on specific Assignments and Tests using Availability Exceptions.

Using Your Phone for Audio in a Collaborate Session

Using Your Phone for Audio in Collaborate

W.W. Norton Publisher

W.W. Norton Help

What is Blackboard?

What is Blackboard?

Why am I getting an error message when trying to attach a file to an assignment in Blackboard?

Why am I getting an error message when trying to attach a file to an assignment in Blackboard?