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- Knowledge Base
- Account Management & User Access
This guide provides instructions for users who wish to delay the setup of the Microsoft Authenticator app for their CCRI account.
- Knowledge Base
- Account Management & User Access
This article details how to sign in with a passkey method in Microsoft Authenticator on either your iOS or Android Device.
- Knowledge Base
- Account Management & User Access
This article details how to enroll a passkey method in Microsoft Authenticator on your Android Device.
- Knowledge Base
- Account Management & User Access
This article details how to enroll a passkey method in Microsoft Authenticator on your iOS Device.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
Office 365 online offers cloud-based access to Word, Excel, and PowerPoint. Create, edit, and share documents in real-time from any device, enabling seamless collaboration and productivity.
- Knowledge Base
- Online Learning and Technology Services
Learn how to quickly create Blackboard Ultra tests by uploading questions from a Word document using Ultra’s built-in tools—without using Respondus Test Generator. This method is faster, fully supported, and ideal for time-sensitive situations.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
A brief intro into the Microsoft app Loop: what is it, how to access it, and how to use it
- Knowledge Base
- Online Learning and Technology Services
This guide provides updated instructions for using Microsoft Stream to record, edit, and share lecture videos at CCRI. It includes new AI-driven editing features, detailed steps for ensuring student access across separate Microsoft tenants, and instructions for posting videos in Blackboard using either a direct link or embed code.
- Knowledge Base
- Office 365, Email and Calendaring
- OneDrive and Sharepoint
How to upload photos and files to OneDrive using the OneDrive website.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
Microsoft Loop is a new app that enables flexible collaboration across different Microsoft 365 applications, including Microsoft Planner. By integrating Planner with Loop, users can seamlessly manage tasks and projects within their collaborative workspaces. This knowledge base article will guide you through using Microsoft Planner within Microsoft Loop.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
A brief intro into the Microsoft app Planner: what is it, how to access it, and how to use it
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
Editing tasks in Planner is essential for keeping your projects up-to-date and ensuring all team members are informed about changes. This article will guide you through the process of editing tasks in Microsoft Planner.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
Microsoft Loop provides powerful tools for creating and managing collaborative workspaces, known as "loops," within the Microsoft 365 environment. These workspaces enable teams, faculty, staff, and students to collaborate effectively, organize projects, and streamline communication. This guide will walk you through the steps of creating, using, and maximizing the potential of workspaces in Microsoft Loop.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
The "unable to edit on this mac" error occurs when the license of the user is not working properly. To fix this the client will need to use the official Microsoft License removal tool to remove their license. Once they restart the computer their license will generate and it should function as normal.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
Tutorial for how to setup the Microsoft bookings application.