Description: User can put [secure] as part of the subject line to send an encrypted messages to recipients. However, recipients will have slightly different experiences opening the email depending on their email service platform.
How-to Steps / Sending a [secure] email:
- In the top left corner of the outlook webpage click "New message".
- Add the [secure] tag to any part of your subject line as shown below.
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=efbf5057-b8f8-4132-bbb9-baf37d3a5f51.png)
- After your email is ready for sending, click the "Send" button in the bottom left of the email creating box.
- The email should then arrive in the inbox of the recipient and will look like the following:
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=662e87dd-2c2b-452e-84ed-3f4d97462c84.png)
How-to Steps / Opening a [secure] email:
- Click on "Read the message" and the window below should come up
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=a3858043-4783-41de-b074-4d1413b37a71.png)
- If using Gmail, click "Sign in with Google" and use your credentials to log-in
- If using another email, click "Sign in with a One-Time passcode" and a code will be sent to the recipient on the secure email
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=64a3cc27-8190-4122-85e1-85ca08b9f58c.png)
- After either method of verification the following screen will come up with the un-encrypted email
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=4a2a77eb-378c-4c81-82d4-0213951e8595.png)
Additional Information:
- Search or browse our online Knowledge Base
- Call the CCRI IT Help Desk at (401) 825-1112