Sending and Opening Secured and Encrypted Emails in Office 365

Description: User can put [secure] as part of the subject line to send an encrypted messages to recipients. However, recipients will have slightly different experiences opening the email depending on their email service platform.

How-to Steps / Sending a [secure] email:

  1. In the top left corner of the outlook webpage click "New message".
  2. Add the [secure] tag to any part of your subject line as shown below.
  3. After your email is ready for sending, click the "Send" button in the bottom left of the email creating box. 
  4. The email should then arrive in the inbox of the recipient and will look like the following:

How-to Steps / Opening a [secure] email:

  1. Click on "Read the message" and the window below should come up
  2. If using Gmail, click "Sign in with Google" and use your credentials to log-in
  3. If using another email, click "Sign in with a One-Time passcode" and a code will be sent to the recipient on the secure email
  4. After either method of verification the following screen will come up with the un-encrypted email

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112
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Article ID: 111244
Thu 7/2/20 2:50 PM
Tue 9/13/22 10:06 AM