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- Knowledge Base
- Enterprise Applications
- Knowledge Base
- Computers, Software & Printing
This article details how faculty and staff can download and install Windows 11 on their computers, as well as a FAQ for commonly asked questions.
- Knowledge Base
- Account Management & User Access
CCRI has a tool that allows you reset your CCRI password on your own. To use this tool, you will need to be enrolled in RAVE with an active cell phone number and/or email address.
- Knowledge Base
- Account Management & User Access
This guide provides instructions for users who wish to delay the setup of the Microsoft Authenticator app for their CCRI account.
- Knowledge Base
- Account Management & User Access
- Knowledge Base
- Online Learning and Technology Services
Exporting and Archiving Your Blackboard Course
- Knowledge Base
- Online Learning and Technology Services
Blackboard has recently changed how merged courses handle availability and course dates. As a result, students and instructors may see missing or closed courses after a merge even when enrollment is correct. This article explains how merged courses work, what changed, and what faculty need to do to ensure student access.
- Knowledge Base
- Account Management & User Access
This article details how to sign in with a passkey method in Microsoft Authenticator on either your iOS or Android Device.
- Knowledge Base
- Account Management & User Access
This article details how to enroll a passkey method in Microsoft Authenticator on your Android Device.
- Knowledge Base
- Account Management & User Access
This article details how to enroll a passkey method in Microsoft Authenticator on your iOS Device.
- Knowledge Base
- Classroom and A/V Media Services
- WebEx Information and Tutorials
- WebEx Calling
If you don’t want to miss important calls, forward them to another number. If you don't want to be interrupted, forward calls to voicemail. In User Hub, you can also configure when and whom to forward calls.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
Office 365 online offers cloud-based access to Word, Excel, and PowerPoint. Create, edit, and share documents in real-time from any device, enabling seamless collaboration and productivity.
- Knowledge Base
- Online Learning and Technology Services
CCRI has launched a new integration with OpenStax Assignable, allowing instructors to link OpenStax textbook content, practice questions, and assignments directly in Blackboard. This tool supports grade syncing and assignment creation within supported OpenStax textbooks. This article provides an overview, setup instructions, and key resources to help faculty get started.
- Knowledge Base
- Online Learning and Technology Services
- Publisher Integrations
Faculty can now easily link or embed research guides from the CCRI Library’s LibGuides system directly in their Blackboard courses.
- Knowledge Base
- Security and Safe Computing
RAVE is used for emergency communication for CCRI.
Students and CCRI Employees are automatically enrolled in RAVE. If you are no longer receiving texts via RAVE, you may need to opt-in for texting.