Description: This article explains the steps to reset your student account password through Microsoft Self Service Password Reset Tool.
How-to Steps:
- Open a web browser and navigate to https://aka.ms/sspr or Click Here
- Enter in your CCRI email address and fill out the Captcha, then click Next
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- Select Enter in your Phone Number to send the text.
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=b1c572bf-5b4c-48aa-8f9a-66b4d2dc2e45.jpg&beidInt=346)
- Enter in the verification code sent to your Cell Phone
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=7b69fc1b-bc84-42b0-90ee-2c9129bc276d.jpg&beidInt=346)
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Your new password must have at least 14 characters, and 2 of the following 3 complexity requirements:
- upper case and lower case letters
- numbers
- special character "~!@#$%^&*_-+=`|\(){}[]:;'<>,.?/
After typing your new password in both areas click Finish.
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=78e38d4b-7c38-42de-995a-3a1709de8309.png&beidInt=346)
7. You have successfully changed your password using the Microsoft Self Service Password Reset Tool
![](https://ccri.teamdynamix.com/TDPortal/Images/Viewer?fileName=3a0fec0b-d0b7-4f94-809a-d5e4067f5291.png&beidInt=346)
Additional Information:
- Search or browse our online Knowledge Base
- Call the CCRI IT Help Desk at (401) 825-1112