Account Management & User Access

CCRI username and password management; access requests, includes access to Office 365 Email, MyCCRI, Blackboard, Banner, Department share drive, etc.

Articles (22)

Pinned Article DUO / How to Self-Enroll in DUO

Instructions on how to self-enroll into the DUO system.

Pinned Article How to Change Your MyCCRI Password

CCRI has a tool that allows you reset your CCRI password on your own. To use this tool, you will need to be enrolled in RAVE with an active cell phone number and/or email address.

Pinned Article How to Delay Setup of Microsoft Authenticator

This guide provides instructions for users who wish to delay the setup of the Microsoft Authenticator app for their CCRI account.

Pinned Article How to Find Your Username

Your username is used to login to your MyCCRI account, student email and the campus WIFI.

Pinned Article How to Reset Your Forgotten MyCCRI Password

Members of the CCRI community can reset a forgotten password online or in-person.

Pinned Article Microsoft Authenticator Install and Setup Guide

This guide provides step-by-step instructions for setting up the Microsoft Authenticator app, which enhances the security of your CCRI account by adding two-factor authentication.

How to Access CCRI Paystubs for Part-Time and Student Workers

A quick guide on how to check paystubs for student workers and part-time faculty/staff.

How to connect to departmental shared drives from classrooms?

How to connect to departmental shared drives from classrooms?

How to grant user access to BDMS application.

Instructions to grant user access to BDMS.

How to Reset Your "Test Password"

How to reset your Test Environment password.

How to Use an Alternative Method of Verification with Microsoft Authenticator

This article describes how to verify your identity with Microsoft Authenticator if you don't receive a notification to confirm the 2-digit code.

Is MyCCRI Secure?

Description: How can I verify that MyCCRI is secure?

Request Preferred First Name Change in Blackboard

How to request a preferred first name

What is a Departmental network drive?

What is a Departmental network drive?

What is a domain account?

What is a domain account?

Why am I getting "Account Disabled" when I attempt to login to MyCCRI?

Why am I getting "Account Disabled" when I attempt to login to MyCCRI?

Why Can't I See the Course I'm Teaching?

Why Can't I see the course I'm teaching?

Why do I get "The Information you entered does not match our records" when trying to retrieve my username?

Why do I receive the error message, "the information you entered does not match our records," when trying to retrieve my username.

Why am getting "Can't find User Name" Error Message when I attempt to lookup my username?

Why am I getting the message "can't find user id" on the User Name Lookup Page?