Why am getting "Can't find User Name" Error Message when I attempt to lookup my username?

Description: Why am getting "Can't find User Name" Error Message when I attempt to lookup my username?

There are several reasons why this might occur:

• You may have typed your social security number or CCRI ID number incorrectly.
• If you have just completed your application, NOTE: the application takes up to twenty-four hours to process.
• Your Social Security number or date of birth on file with CCRI may be incorrect.

How-to Steps:

• Try Again, making sure you are typing the correct CCRI ID number or Social Security number before clicking Lookup.
• For new applications, please try the Username Lookup twenty-four hours after the completion of your application.
• Please contact the Office of Enrollment Services at 401-825-2003 to verify that your Social Security number and date of birth on file are correct.

Additional Information:

• Search or browse our online Knowledge Base
• Call the CCRI IT Help Desk at (401) 825-1112