Description: When using online textbooks or programs like MyMathLabs, third party cookies or cross-site tracking may be needed to correctly open the website on your personal devices. Here's how to enable third party cookies on iOS, MacOS, Windows, Android, and Chromebook devices.
To Enable Cookies in Safari on iOS (iPhone/iPad):
- Open the Settings app.
- Scroll down and select Safari.
- Under the Privacy & Security section, turn off "Prevent Cross-Site Tracking" and "Block All Cookies".
- NOTE: The new iOS 17 update moved the Block All Cookies option to the "Advanced" section of the Settings app.
For Google Chrome on iOS:
- Go to the Settings app.
- Scroll down and select Chrome.
- Enable "Cross-Website Tracking".
- NOTE: A recent update for Chrome iOS prevents allowing Cross-Site Tracking from fully resolving the error. If the errors still persist, we recommended you use Apple Safari or Mozilla Firefox instead, after adjusting the settings for that browser.
For Google Chrome on MacBook:
- Open Chrome preferences click on Settings, then Show Advanced Settings.
- "Show Advanced Settings" may not appear in the Settings for Chrome installations on some MacBooks, like the Apple MacBook Air.
- Under Privacy, click on Content Settings.
- Make sure “Block third-party cookies and site data” is not checked.
For Safari on MacBook
- Click on Safari in top left corner.
- Click Preferences from the drop down menu.
(This could also be listed as Settings instead of Preferences.)
- Click on the Privacy tab.
- Uncheck "Prevent cross-site tracking" and "Block all cookies".
- In the Safari settings for some Macbooks, the only option may be to set Cookies to "Always Allow."
For Google Chrome on Chromebooks
- Visit the Settings page in Google Chrome via the three-button menu at the upper right of the Address Bar.
- Head to Privacy & Security settings.
- Click "Allow third-party cookies" and ensure "Send a 'Do Not Track' request" is deactivated.
For Google Chrome on Microsoft Windows Devices
- Visit the Settings page in Google Chrome by clicking on the three-button menu at the upper right of the Address Bar.
- Click on "Settings".
- Click on "Privacy & Security" on the left panel.
- Click on "Cookies and other site data" on the right panel.
This option may appear as "Third Party Cookies" instead.
- Click "Allow all cookies".
For Google Chrome on Android devices
- Go to the Settings menu in the Chrome application (three vertical dots).
- Go to Privacy & Security.
- Go to Safe Browsing and select 'No Protection' (It is recommended to turn this back on after adding the payment account).
- Go to Third Party Cookies and Allow Third Party Cookies.
- Go to Do Not Track, and turn off.
Additional Information:
- Search or browse our online Knowledge Base
- Call the CCRI IT Help Desk at (401) 825-1112