Computers, Software & Printing

Support for CCRI-owned hardware, software and other devices, includes desktops, laptops, printers, MFDs, iPads, software requests, e-quotes.

Articles (43)

Browser - Check Cookie setting in Firefox

How do I check the cookie settings in FireFox?

Browser - Enable Cookies in Safari

How to enable Cookies in Safari

Browser - Enable JavaScript

Blackboard Documentation for Students-Getting Started- Browser Setting Guide/ Enable JavaScript

Enable cookies on your iPhone/iPad for Safari

How to enable cookies on your iPhone / iPad for Safari

General Hardware Specifications Recommendations

General hardware specifications that we recommend when looking for a device.

Guest printing and copying

Printing Information for Guests

How can I print from a laptop?

Laptop printing for student's, faculty and staff with any Internet connected or Wi-Fi enabled device using PrinterOn

How do I enable cookies in my browser (e.g., Internet Explorer, Firefox, Chrome and Safari)?

Blackboard Documentation for Students-Getting Started- Browser Setting Guide/ Enabling Cookies

How do I order toner?

How to order toner for HP and MFD printers,

How do I print from Academic Computer Labs or Library machines?

Printing from academic computer labs and library machines

How Students Can Email OneDrive Files or SharePoint Files to Instructor

How to share a file from OneDrive or SharePoint to a professor as a student.

How To Change Web Cam Settings in Windows 10

How to change web cam settings in Windows 10

How to Clear Cache in Firefox on Mac

How to clear the cache in Firefox on a Mac.

How to Clear Cache in Google Chrome on Mac

How to clear the cache of Google Chrome for Mac

How to Map A Shared Drive for Mac

Tutorial on how to add a shared drive to a Mac.

How to Map a Shared Drive in Windows 10

A quick step-by-step guide on how to map a shared drive

How to Resolve "mms://" Protocol Playback Issues On a WIndows PC

Users may experience non-responsive actions when clicking a link starting with "mms://".

How to Scan and Sign Documents on Your iPhone, iPad, or iPod Touch using the Notes App

How to scan and sign documents on your iPhone, iPad, or iPod Touch using the Notes app.

I am a guest. Where can I print or make copies?

Printing information for CCRI guests that do not have CCRI login credentials.

I just sent a 25 page job to the printer, but I don't want to pay for it. What do I do?

This explains what to do if you accidentally send a print job to the printer.

Printing from Mobile Devices

Printing from a mobile device with PrinterOn

Search a WebEx Teams Conversation

How to search a webex teams conversation.

Time Out or Session Expired Error Messages

Why am I getting a "Time Out" or "Session Expired" error?

What happens to my printing allowance from semester to semester?

What happens to my printing allowance from semester to semester?

What happens when I reach my $50.00 free print allowance?

What happens when I reach my $50 printing allowance?

What happens when there is a printer jam, error, poor quality output or my print is missing?

What happens when there is a print jam, error, poor quality output or my print job is missing?

What if I get a "Break- in attempt detected" while in MyCCRI?

What if I get a "Break- in attempt detected" while in MyCCRI

What is my printing allowance?

What is my printing allowance?

What is the cost per page?

What is the cost for printing?

Where can I print?

Printing locations for Faculty and Staff

Which printers are on FollowYou?

What printers are on FollowYou?

Why am I getting timed out from MyCCRI?

Why am I getting timed out from MyCCRI?