Booking Appointments with the Tutoring & Writing Center

Booking Appointments with the Tutoring & Writing Center

This article walks students through booking an appointment with the Tutoring & Writing Center at the Community College of Rhode Island, adding the appointment to their Microsoft Calendar, and rescheduling or canceling when needed.

Contents

  • Section 1 — Booking an Appointment
  • Section 2 — Adding Appointments to Microsoft Calendar
  • Section 3 — Rescheduling or Canceling Your Appointment

Section 1: Booking an Appointment

  1. Head to the Tutoring & Writing Center Appointment page. You will see the page below.

    CCRI Tutoring Center booking page with appointment type, course, and location selectors

  2. Click the category you would like to sign up for at the top.

    Appointment type selector with Tutoring, Academic Coaching, and Writing Center options

  3. If you picked Tutoring, select the course related to your appointment.
  4. Select the location of your appointment.
    • See the end of this article for notes about Online appointments.
  5. You will see a list of staff appear. Click the URL to the right of a staff member to book an appointment with them. A new page will open.
  6. You may ignore the SELECT STAFF field on the new page.
  7. Select a time and date that you are available.
    • Be wary of any scheduling conflicts such as classes, other appointments, work, or events.
  8. Enter your first and last name, your email, and the course you need help with in the special requests box.
  9. Click Book.

    Booking page showing SELECT STAFF, date/time picker, ADD YOUR DETAILS form, and Book button

Note: Online appointments are conducted remotely. Confirmation emails for online appointments will include join information instead of a physical room location.

Section 2: Adding Appointments to Microsoft Calendar

  1. Head to your CCRI Outlook — this is where you will see your emails. Look for an email titled Confirmed: (Staff Name).
  2. Inside is the appointment information for the meeting you just scheduled. It is recommended to add the appointment to your Microsoft Calendar. The email comes with a handy attachment labeled booking.ics.

    booking.ics attachment shown in Outlook

  3. Next to the attachment, click the down-facing arrow and select Add to Calendar.

    Add to Calendar option from the attachment dropdown

  4. To verify the event has been added, head to the date you scheduled the appointment for in your Microsoft Calendar.

    Calendar event tile showing the booked appointment

  5. If you click the calendar event, you will see details about the event.

Section 3: Rescheduling or Canceling Your Appointment

Sometimes a conflict will appear that interferes with your scheduled appointment. It is good practice to either reschedule or cancel the appointment so others can take that time slot.

  1. To reschedule or cancel, head to your CCRI Outlook.
  2. Open the confirmation email you received earlier and click Reschedule in the bottom right.

    Bookings details panel with Reschedule button highlighted

  3. On the page that opens, click either Reschedule or Cancel booking.
    • If you click Reschedule, return to Section 1, Step 6.
    • If you click Cancel booking, confirm the popup and then click OK.

    Cancel booking confirmation dialog

    Booking cancelled confirmation message

  4. You will receive a confirmation email in either case.
  5. If you do not want to make another appointment, you can exit the tab.
  6. To make another appointment, return to Section 1.

Need Help?

For technical support related to booking appointments, please contact the CCRI IT Help Desk. When reporting issues, include screenshots and a detailed description of the issue whenever possible.

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112
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