Projector not Displaying but the PC Monitor is Displaying

Description: The PC monitor is displaying an image, but the projector has a blue screen and/or reports “no signal.”

How-to Steps:

  • Press the button labeled 1 on the KVM (labeled KVM) controller.
  • Press the Win+P keys together on the keyboard.
  • A pop-up window will appear, click "Duplicate".
  • Make sure that the correct input is selected by pressing "Input" on the projector remote.
    • Sony Projectors:  Input-A is correct for most rooms.  NOTE: The Troubleshooting Guide affixed to the desk in the room will specify if it’s otherwise.
    • Epson Projectors:  Computer 1 is correct for most rooms.

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112
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Article ID: 82824
Wed 7/10/19 2:17 PM
Wed 8/14/19 7:45 PM