What do I do when the printer is jammed, printing badly, or has an error message?

For printer issues, please contact the Help Desk at (401) 825-1112. You will need to provide the printer's location (room #), ID number, type of printer (Ricoh MFD or HP) and issue specifics.

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112