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- Knowledge Base
- Security and Safe Computing
RAVE is used for emergency communication for CCRI.
Students and CCRI Employees are automatically enrolled in RAVE. If you are no longer receiving texts via RAVE, you may need to opt-in for texting.
- Knowledge Base
- Office 365, Email and Calendaring
- Microsoft 365 Applications and Collaboration Tools
How to download and install Office 365 to your device.
- Knowledge Base
- Online Learning and Technology Services
This guide shows CCRI faculty how to record a lecture in Medial using the browser-based (web) recorder—including selecting screen/webcam options, granting mic/camera permissions, finishing and uploading the recording, and locating/editing captions before sharing or embedding the video in Blackboard.
- Knowledge Base
- Online Learning and Technology Services
Blackboard has recently changed how merged courses handle availability and course dates. As a result, students and instructors may see missing or closed courses after a merge even when enrollment is correct. This article explains how merged courses work, what changed, and what faculty need to do to ensure student access.
- Knowledge Base
- Computers, Software & Printing
- PaperCut
This article provides step-by-step instructions on how to install PaperCut Mobile Printing on your personal Windows device to enable convenient printing on CCRI's networked printers.
- Knowledge Base
- Classroom and A/V Media Services
- WebEx Information and Tutorials
- Knowledge Base
- Computers, Software & Printing
FAQ and General Information for Student Printing and the information we have on PaperCut, as well as Mobile Printing setup instructions.
- Knowledge Base
- Computers, Software & Printing
- Windows Tutorials
How to search for apps in Windows 10
- Knowledge Base
- Networking and Wireless Services
- WiFi Connectivity
How to connect Android devices to the wireless network at CCRI.
- Knowledge Base
- Networking and Wireless Services
- WiFi Connectivity
How to connect various Mac devices to the wireless network at CCRI.
- Knowledge Base
- Networking and Wireless Services
- WiFi Connectivity
How to connect various Windows 10 devices to the wireless network at CCRI.
- Knowledge Base
- Networking and Wireless Services
- WiFi Connectivity
How to connect Chromebooks to the wireless network at CCRI.
- Knowledge Base
- Enterprise Applications
- New MyCCRI 2024
- For Faculty/Staff
Why can't I see the student in the course?
- Knowledge Base
- Networking and Wireless Services
- WiFi Connectivity
How to disconnect and reconnect your iPhone to campus Wi-Fi
- Knowledge Base
- Online Learning and Technology Services
CCRI has completed the migration from the legacy Cengage Building Block (B2) tool to the new Cengage LTI 1.3 Advantage integration in Blackboard, in response to Blackboard's mandatory B2 deprecation by June 2025. This updated integration offers enhanced security, improved grade syncing, and a more reliable connection between Cengage content and Blackboard. Faculty teaching Summer 2025 and beyond must now use the Cengage Content LTI 1.3 tool under the Build Content menu to deploy new links.