Computer not turning on

Description: When a computer is not responding and the monitor is blank.

How-to Steps:

  • Is the computer on? 
    • Check for a steady light on the PC power button.
      • If the light is not on, press the power button.
        • If that fails, check the power cable from the PC to the power outlet.  If there is a power strip, make sure it’s switched on.
      • If the power light is flashing, press Enter on the keyboard to wake the PC from sleep mode.
  • Is the monitor on?  Check for a steady blue, white, or green light on the monitor.
    • Check the monitor’s selected input.
    • Check the power and video cables.
  • Turn on the projector.  If the computer displays through the projector, then Windows may be set to “second screen only.” Press the 'Windows' and 'P' keys together to open the  project menu.  Click 'Duplicate'.

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the CCRI IT Help Desk at (401) 825-1112

Details

Article ID: 82759
Created
Tue 7/9/19 3:59 PM
Modified
Wed 8/14/19 7:54 PM