Getting Started with Microsoft Authenticator

student faculty staff

Getting Started with Microsoft Authenticator

Microsoft Authenticator is a secure and easy-to-use app that helps protect your account by requiring a second form of verification when signing in. This article provides step-by-step instructions for setting up and using Microsoft Authenticator for multi-factor authentication (MFA), ensuring secure access to your CCRI accounts and services.

How to Sign In

On the Sign in screen, enter your full CCRI email address, then click Next.

Student email addresses are formatted username@my.ccri.edu
Staff and Faculty email addresses are formatted username@ccri.edu

Enter your CCRI account password, then click Sign in.

PASSWORDS HAVE NOT BEEN CHANGED!

**If you do not have a PERSONAL device to set up MFA, please contact the IT Help Desk at (401) 825-1112.**

If you are a new student with CCRI, proceed to Step 3

If you are a current student with MFA registered, proceed to Step 9

Any new students or students not registered with MFA will be asked for additional information. Click on the blue Next button.
You will be taken to a page asks you to "Install the Microsoft Authenticator App." You can go through the Google Play store for android devices by clicking on app store or by clicking the App Store for any iOS devices. Once you have the app downloaded click on the blue Next button.
A page that says "Set up your account in app" will appear. Open the app on your phone and click the blue Next button.
You should be able to see a screen that has a QR Code. Please use the Authenticator App to scan the QR code and click on the blue Next button.
A test code will be sent from your device to the app enter the code into your Authenticator App.
Enter the code you were sent and click on the blue Yes button on your personal device.
You should now be seeing a screen that shows you have added your Authenticator App to your Account.
And just like that you are in your CCRI account!