Description:
This how you reset your Webex Voicemail PIN to access your voicemail messages and this is used to sign into the Webex desk phones.
How-to Steps:
- Go to: https://user.webex.com/
- Login with your CCRI email address
- In the User Hub, Go to Settings (this is arrow 1. in the image below)
- Then, click Calling (this is arrow 2. in the image below)
- Finally, click Voicemail (this is arrow 3. in the image below)
- Under the Voicemail settings, click the Reset Voicemail PIN button (this is arrow 4. in the image below)
- Follow the requirements listed to create a new PIN

PIN Requirements:

Additional Information:
- Search or browse our online Knowledge Base
- Call the CCRI IT Help Desk at (401) 825-1112