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This is how you change your Agent Status for the Call Queues on the Cisco Webex Desk Phones

This is how you view your call history in the Webex app.

This is how you make calls while working in the Webex app.

This is how you log in and out on the Cisco Webex Desk Phones

This article explains how to forward a voicemail message to another user using the WebEx Calling voicemail system.

This is how to check and change your calling settings in the Webex app.

This is how you answer calls while working in the Webex app.

If you're busy and don't want to be disturbed, you can silence incoming calls with the Do Not Disturb feature. When enabled, callers hear the busy treatment. You can also enable a ring reminder to play a brief tone on your desk phone when you receive an incoming call while on Do Not Disturb.