Articles (18)

Pinned Article WebEx: Call Transfer on '0' to Another Phone Number

This is how you can allow callers to press 0 and be transferred to another phone number, of your choosing, when they reach your voicemail greeting.

Pinned Article Webex: Creating a Custom Voicemail Message

This is how you can change your voicemail message to a custom recording instead of the Webex Default

Pinned Article Webex: Forwarding Calls

If you don’t want to miss important calls, forward them to another number. If you don't want to be interrupted, forward calls to voicemail. In User Hub, you can also configure when and whom to forward calls.

Pinned Article Webex: Resetting Your Voicemail PIN

This how you reset your Webex Voicemail PIN to access your voicemail messages and this is used to sign into the Webex desk phones.

Pinned Article Webex: Turning on Do Not Disturb

If you're busy and don't want to be disturbed, you can silence incoming calls with the Do Not Disturb feature. When enabled, callers hear the busy treatment. You can also enable a ring reminder to play a brief tone on your desk phone when you receive an incoming call while on Do Not Disturb.

Webex: Answering Calls

This is how you answer calls while working in the Webex app.

Webex: Calling Settings

This is how to check and change your calling settings in the Webex app.

Webex: Logging In and Out of the Webex Desk Phone

This is how you log in and out on the Cisco Webex Desk Phones

Webex: Making Calls

This is how you make calls while working in the Webex app.

Webex: View Call History

This is how you view your call history in the Webex app.

Webex: Changing your Call Queue Status on Webex Desk Phone

This is how you change your Agent Status for the Call Queues on the Cisco Webex Desk Phones