Knowledge Base

Categories (10)

Account Management & User Access

CCRI username and password management; access requests, includes access to Office 365 Email, MyCCRI, Blackboard, Banner, Department share drive, etc.
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Classroom and A/V Media Services

Classroom technology support and professional A/V media services to support events.
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Computers, Software & Printing

Support for CCRI-owned hardware, software and other devices, includes desktops, laptops, printers, MFDs, iPads, software requests, e-quotes.
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Enterprise Applications

Banner, Workflow, Argos, BDMS, DegreeWorks, SignalVine, etc.
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Networking and Wireless Services

Requests and issues connecting a computer or device to the CCRI network, includes wired and wireless as well as remote access.
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Office 365, Email and Calendaring

Office 365 support for email and other apps, includes Outlook, OneDrive, OneNote, Teams
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Online Learning and Technology Services

Online Learning and technology tools and consulting services, includes Blackboard, Medial, Respondus Lockdown Browser and Monitor.
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Security and Safe Computing

IT security, including how to report incidents and learn information to protect yourself online
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Telephony, Communication and Collaboration

Phones, voicemail and audioconferencing and videoconferencing, includes desk and cell phones...
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Web Services

Request new websites, website access, or assistance with OmniUpdate.
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Articles (1)

Pinned Article OpenStax Assignable LTI 1.3 Tool Now Available in Blackboard

CCRI has launched a new integration with OpenStax Assignable, allowing instructors to link OpenStax textbook content, practice questions, and assignments directly in Blackboard. This tool supports grade syncing and assignment creation within supported OpenStax textbooks. This article provides an overview, setup instructions, and key resources to help faculty get started.