Support for CCRI-owned hardware, software and other devices, includes desktops, laptops, printers, MFDs, iPads, software requests, e-quotes.
General hardware specifications that we recommend when looking for a device.
This guide outlines the steps for CCRI faculty and staff to install Adobe Creative Cloud Desktop via self-service on their CCRI-issued devices.
How do I check the cookie settings in FireFox?
How to enable Cookies in Safari
Blackboard Documentation for Students-Getting Started- Browser Setting Guide/ Enable JavaScript
How to clear the cache and website data on iPhones and iPads.
How to enable cookies on your iPhone / iPad for Safari
Enabling Cross site tracking on Safari on IOS for inclusive materials
How to enable Cross Site Tracking in Safari Mac OS for inclusive access materials
CCRI ID Card for printing
How to order toner for HP and MFD printers,
Slack is a communication platform used to communicate with your HESI Compass Coach. Please note this is separate from Evolve HESI Compass (where the content is found).
Blackboard Documentation for Students-Getting Started- Browser Setting Guide/ Enabling Cookies
How to share a file from OneDrive or SharePoint to a professor as a student.
How to add a desktop shortcut in Windows 10
How to add money to your KnightCard balance.
How to change web cam settings in Windows 10
How to clear the cache in Firefox on a Mac.
How to clear the cache of Google Chrome for Mac
How to clear cache in Safari for a mac.
Configuring office hours in software centers allows it to schedule application updates outside of your working hours. As to not disturb your normal work day.
Step by step process for logging in to the Adobe Creative Cloud app in order to install software, for both new and existing users.
Tutorial on how to add a shared drive to a Mac.
A quick step-by-step guide on how to map a shared drive
Users may experience non-responsive actions when clicking a link starting with "mms://".
How to scan and sign documents on your iPhone, iPad, or iPod Touch using the Notes app.
How to search for apps in Windows 10
Explains what Software Center is, how to open it, and how to use it to install software on a CCRI owned Windows PC
Printing information for CCRI guests that do not have CCRI login credentials.
This explains what to do if you accidentally send a print job to the printer.
How to print from any of the Windows Computers in the Academic Computer Lab or the Library
How to search a webex teams conversation.
How to Add the FollowMe Printers (that are replacing the FollowYou Printers) to your computer, and then how to Use the Printers.
Why am I getting a "Time Out" or "Session Expired" error?
What happens to my printing allowance from semester to semester?
What happens when there is a print jam, error, poor quality output or my print job is missing?
What if I get a "Break- in attempt detected" while in MyCCRI
What is my printing allowance?
What is the cost for printing?
Printing locations for Faculty and Staff
What printers are on FollowMe?
Why am I getting timed out from MyCCRI?